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Business Banking Virtual Relationship Manager - Careers at KeyBank

KeyBank

Business Banking Virtual Relationship Manager - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to helping communities thrive with innovative financial solutions. With a strong presence in Ohio and beyond, we empower business banking professionals to build lasting client relationships. Join our dynamic team and advance your career in a supportive, values-driven environment.

Position Summary

The Business Banking Virtual Relationship Manager at KeyBank actively manages a portfolio of small business clients from a work-at-home setup in Ohio. Based in the Greater Cleveland area (East Cleveland to Erie, PA preferred), you'll serve as a trusted advisor, promoting financial products, cross-marketing opportunities, and driving client retention. This role offers the flexibility of remote work with the impact of strategic partnership in business banking.

Key Responsibilities

Portfolio Management & Client Engagement

  • Maintain and grow an assigned portfolio of Business Banking Small Business clients.
  • Proactively contact clients at set intervals to address needs and promote services.
  • Cross-market products via consultative reviews and special promotions.

Sales & Lending

  • Make joint calls with partners to uncover opportunities.
  • Review financials, assess credit, renew loans, and identify lending opportunities.
  • Aggressively retain clients and mitigate run-off.

Operational Excellence

  • Manage administrative tasks for compliance.
  • Embrace virtual team model and nurture strategic relationships.

Required Qualifications

Education & Experience

  • Associate's Degree or equivalent experience.
  • 1+ year in comparable role with customer service and selling skills.
  • 1+ year financial services experience in business/commercial banking.
  • Small Business lending experience required.

Key Skills

  • Client-centric trust-building and innovative problem-solving.
  • Revenue growth focus, risk management, and structured sales methodologies.
  • Expertise in industry drivers and banking products.

Why Join Us

At KeyBank, enjoy work-from-home flexibility, competitive pay ($57,000 - $87,000 yearly estimate), and growth opportunities in business banking. Be part of a virtual team that values innovation, client success, and professional development. Apply now for Business Banking Virtual Relationship Manager jobs in Ohio and elevate your banking career with KeyBank.

Locations

  • For Those Who Work At Home, Ohio, United States

Salary

57,000 - 87,000 USD / yearly

Estimated Salary Rangehigh confidence

57,000 - 87,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Ability to build trust by taking a client-centric approachintermediate
  • Deploys a long-term, innovative approach to problem-solving and decision-makingintermediate
  • Demonstrates expertise within defined industry or geography and product setintermediate
  • Exhibits a relentless focus on creating and driving revenue growthintermediate
  • Understanding of financial, operational, and strategic drivers of client organizationsintermediate
  • Uses structured sales methodologies and principlesintermediate
  • Understands Key’s risk culture and manages risk/reward trade-offsintermediate
  • Maintain and nurture client relationships through regular communicationintermediate
  • Promote various banking products and servicesintermediate
  • Independently package and present credit deals with thorough analysisintermediate

Required Qualifications

  • Associate's Degree or equivalent experience (required) (experience)
  • A minimum of 1 year experience in a comparable or skill transferrable role with strong customer service & selling skills (required) (experience)
  • A minimum of 1 year of extensive financial services experience in business/commercial banking (required) (experience)
  • Small Business lending experience (required) (experience)
  • Applicants must be based in the Greater Cleveland area, strong preference for East Cleveland to Erie, PA (experience)

Responsibilities

  • Maintain and manage an assigned client portfolio of Business Banking Small Business clients to grow and retain relationships
  • Proactively call on assigned clients within set interval periods to address needs
  • Promote and cross-market products and services through consultative reviews
  • Make joint calls with partners to enhance selling skills and uncover opportunities
  • Review financial statements, assess credit lines, and renew loans
  • Identify lending opportunities and complete associated responsibilities
  • Aggressively maintain client retention and mitigate run-off
  • Manage administrative tasks to ensure bank compliance
  • Embrace virtual team model and strategically manage client relationships

Benefits

  • general: Work from home flexibility for those in the Greater Cleveland area
  • general: Competitive salary and comprehensive benefits package
  • general: Opportunity to become a trusted advisor in business banking
  • general: Professional development through partnerships and sales opportunities
  • general: Supportive virtual team environment with KeyBank's established values

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Tags & Categories

Banking JobsKeyBank CareersBusiness BankingVirtual Relationship ManagerWork from Home OhioSmall Business LendingJobs in Greater ClevelandBankingFinanceCustomer Service

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KeyBank logo

Business Banking Virtual Relationship Manager - Careers at KeyBank

KeyBank

Business Banking Virtual Relationship Manager - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to helping communities thrive with innovative financial solutions. With a strong presence in Ohio and beyond, we empower business banking professionals to build lasting client relationships. Join our dynamic team and advance your career in a supportive, values-driven environment.

Position Summary

The Business Banking Virtual Relationship Manager at KeyBank actively manages a portfolio of small business clients from a work-at-home setup in Ohio. Based in the Greater Cleveland area (East Cleveland to Erie, PA preferred), you'll serve as a trusted advisor, promoting financial products, cross-marketing opportunities, and driving client retention. This role offers the flexibility of remote work with the impact of strategic partnership in business banking.

Key Responsibilities

Portfolio Management & Client Engagement

  • Maintain and grow an assigned portfolio of Business Banking Small Business clients.
  • Proactively contact clients at set intervals to address needs and promote services.
  • Cross-market products via consultative reviews and special promotions.

Sales & Lending

  • Make joint calls with partners to uncover opportunities.
  • Review financials, assess credit, renew loans, and identify lending opportunities.
  • Aggressively retain clients and mitigate run-off.

Operational Excellence

  • Manage administrative tasks for compliance.
  • Embrace virtual team model and nurture strategic relationships.

Required Qualifications

Education & Experience

  • Associate's Degree or equivalent experience.
  • 1+ year in comparable role with customer service and selling skills.
  • 1+ year financial services experience in business/commercial banking.
  • Small Business lending experience required.

Key Skills

  • Client-centric trust-building and innovative problem-solving.
  • Revenue growth focus, risk management, and structured sales methodologies.
  • Expertise in industry drivers and banking products.

Why Join Us

At KeyBank, enjoy work-from-home flexibility, competitive pay ($57,000 - $87,000 yearly estimate), and growth opportunities in business banking. Be part of a virtual team that values innovation, client success, and professional development. Apply now for Business Banking Virtual Relationship Manager jobs in Ohio and elevate your banking career with KeyBank.

Locations

  • For Those Who Work At Home, Ohio, United States

Salary

57,000 - 87,000 USD / yearly

Estimated Salary Rangehigh confidence

57,000 - 87,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Ability to build trust by taking a client-centric approachintermediate
  • Deploys a long-term, innovative approach to problem-solving and decision-makingintermediate
  • Demonstrates expertise within defined industry or geography and product setintermediate
  • Exhibits a relentless focus on creating and driving revenue growthintermediate
  • Understanding of financial, operational, and strategic drivers of client organizationsintermediate
  • Uses structured sales methodologies and principlesintermediate
  • Understands Key’s risk culture and manages risk/reward trade-offsintermediate
  • Maintain and nurture client relationships through regular communicationintermediate
  • Promote various banking products and servicesintermediate
  • Independently package and present credit deals with thorough analysisintermediate

Required Qualifications

  • Associate's Degree or equivalent experience (required) (experience)
  • A minimum of 1 year experience in a comparable or skill transferrable role with strong customer service & selling skills (required) (experience)
  • A minimum of 1 year of extensive financial services experience in business/commercial banking (required) (experience)
  • Small Business lending experience (required) (experience)
  • Applicants must be based in the Greater Cleveland area, strong preference for East Cleveland to Erie, PA (experience)

Responsibilities

  • Maintain and manage an assigned client portfolio of Business Banking Small Business clients to grow and retain relationships
  • Proactively call on assigned clients within set interval periods to address needs
  • Promote and cross-market products and services through consultative reviews
  • Make joint calls with partners to enhance selling skills and uncover opportunities
  • Review financial statements, assess credit lines, and renew loans
  • Identify lending opportunities and complete associated responsibilities
  • Aggressively maintain client retention and mitigate run-off
  • Manage administrative tasks to ensure bank compliance
  • Embrace virtual team model and strategically manage client relationships

Benefits

  • general: Work from home flexibility for those in the Greater Cleveland area
  • general: Competitive salary and comprehensive benefits package
  • general: Opportunity to become a trusted advisor in business banking
  • general: Professional development through partnerships and sales opportunities
  • general: Supportive virtual team environment with KeyBank's established values

Target Your Resume for "Business Banking Virtual Relationship Manager - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Business Banking Virtual Relationship Manager - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Business Banking Virtual Relationship Manager - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersBusiness BankingVirtual Relationship ManagerWork from Home OhioSmall Business LendingJobs in Greater ClevelandBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Business Banking Virtual Relationship Manager - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.