About KeyBank

KeyBank is a leading national bank dedicated to empowering clients through innovative financial solutions. With a strong presence in business banking, we help small businesses thrive by providing tailored lending, advisory services, and comprehensive banking products. Join our dynamic team and become part of a trusted financial partner committed to community impact and client success.

Position Summary

The Business Banking Virtual Relationship Manager at KeyBank actively manages a portfolio of small business clients remotely. Based in the Greater Pittsburgh area, this role focuses on growing and retaining relationships by promoting financial products, providing expert advice, and identifying cross-selling opportunities. As a trusted advisor, you'll leverage virtual collaboration to deepen client engagement and drive revenue growth in a work-from-home environment.

Key Responsibilities

• Maintain and grow an assigned portfolio of Business Banking small business clients through proactive outreach.
• Conduct regular calls to address client needs, promote products, and offer consultative financial solutions.
• Collaborate with partners for joint calls and uncover consumer and lending opportunities.
• Review financial statements, assess credit lines, renew loans, and originate business loans.
• Mitigate client attrition, ensure compliance, and manage administrative tasks.
• Embrace a virtual team model to foster a high-performance sales culture.

Required Qualifications

• Associate's degree or equivalent experience required.
• Minimum 1 year in a comparable role with strong customer service and selling skills.
• 1+ year financial services experience in business/commercial banking, including small business lending.
• Must be located in the Greater Pittsburgh area.
• Skills in client relationship management, credit analysis, risk management, and sales methodologies.

Why Join Us

At KeyBank, enjoy work-from-home flexibility, competitive pay ($57,000 - $87,000 annually), and comprehensive benefits. Advance your career in business banking with ongoing training, collaborative partnerships, and a focus on innovation. Be part of a values-driven organization where your contributions drive real client success and professional growth. Apply now for this mid-level, full-time opportunity in Pittsburgh, PA.