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Financial Wellness Associate - Careers at KeyBank

KeyBank

Financial Wellness Associate - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients to achieve their financial goals. With a presence in communities across the United States, we pride ourselves on being more than just a bank—we're trusted advisors and partners in our clients' financial journeys. At KeyBank, our team members embody a client-first culture, delivering exceptional service and innovative solutions to help individuals and businesses thrive.

Position Summary

Join our Tooele, UT branch as a Financial Wellness Associate (FWA). In this hybrid platform role, you'll split your time between client servicing and transaction support (70%) and proactive client engagement (30%). As a key member of the branch team, you'll work closely with leadership to prioritize high-impact activities, solve problems, and drive branch performance. We're looking for passionate individuals who excel in relationship building and financial advising to help clients move forward on their financial paths.

Key Responsibilities

  • Embody a strong client experience culture while processing all financial transactions accurately.
  • Listen for financial wellness opportunities during interactions and provide customized recommendations.
  • Resolve complex servicing issues and transition clients to Bankers when needed.
  • Participate in morning huddles, end-of-day debriefs, and branch choreography for optimal performance.
  • Maintain cash drawer balance, follow compliance procedures, and build referral partnerships.
  • Work Saturdays as directed and stay current on KeyBank products and policies.

Required Qualifications

  • High School Diploma, GED, or equivalent business experience.
  • Proven experience in client relationship development, sales goals achievement, cash handling, and digital technology.
  • Strong sales, service, communication, and time management skills.
  • Knowledge of financial products like loans, credit cards, and investments (preferred).
  • Notary License within 180 days (preferred).

Why Join Us

At KeyBank, you'll enjoy competitive pay ($19.23 - $28.37/hour, equivalent to $39,958 - $59,050 annually), comprehensive benefits, and a supportive environment focused on your professional growth. Be part of a team that fights hardest for our clients and makes a real difference in the Tooele community. Apply now for banking jobs in Utah and launch your career with KeyBank!

Locations

  • Tooele, Utah, United States

Salary

39,958 - 59,050 USD / yearly

Estimated Salary Rangehigh confidence

39,958 - 59,050 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong sales and service skillsintermediate
  • Cash handling and transaction processingintermediate
  • Financial wellness advising and client educationintermediate
  • Relationship building and trust developmentintermediate
  • Time management and team coordinationintermediate
  • Digital technology proficiency (mobile, apps, online banking)intermediate
  • Compliance and security procedures adherenceintermediate
  • Communication and rapport buildingintermediate

Required Qualifications

  • High School Diploma, GED, or equivalent business experience (experience)
  • Experience in developing client relationships, achieving sales goals, and building referral sources (experience)
  • Cash handling experience (experience)
  • General understanding of PC with Windows-based applications (experience)
  • Working knowledge of digital technology and ability to educate clients (experience)
  • Notary License within 180 days (preferred) (experience)

Responsibilities

  • Process financial transactions accurately while identifying relationship-building opportunities
  • Engage clients in conversations to uncover needs and provide financial wellness guidance
  • Resolve complex client servicing issues and act as a resource
  • Participate in branch huddles, debriefs, and team coordination
  • Balance cash drawer, follow compliance procedures, and maintain security
  • Develop partnerships with teammates and referral sources
  • Work Saturdays as directed and perform other assigned duties

Benefits

  • general: Competitive hourly pay with growth opportunities
  • general: Comprehensive benefits package including health insurance
  • general: Career development and training programs
  • general: Supportive team environment in local communities
  • general: Opportunity to make a meaningful impact on clients' financial journeys

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Tags & Categories

Banking JobsKeyBank CareersJobs in Tooele, UTFinancial ServicesClient Service RolesUtah Banking JobsBankingFinanceCustomer Service

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KeyBank logo

Financial Wellness Associate - Careers at KeyBank

KeyBank

Financial Wellness Associate - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients to achieve their financial goals. With a presence in communities across the United States, we pride ourselves on being more than just a bank—we're trusted advisors and partners in our clients' financial journeys. At KeyBank, our team members embody a client-first culture, delivering exceptional service and innovative solutions to help individuals and businesses thrive.

Position Summary

Join our Tooele, UT branch as a Financial Wellness Associate (FWA). In this hybrid platform role, you'll split your time between client servicing and transaction support (70%) and proactive client engagement (30%). As a key member of the branch team, you'll work closely with leadership to prioritize high-impact activities, solve problems, and drive branch performance. We're looking for passionate individuals who excel in relationship building and financial advising to help clients move forward on their financial paths.

Key Responsibilities

  • Embody a strong client experience culture while processing all financial transactions accurately.
  • Listen for financial wellness opportunities during interactions and provide customized recommendations.
  • Resolve complex servicing issues and transition clients to Bankers when needed.
  • Participate in morning huddles, end-of-day debriefs, and branch choreography for optimal performance.
  • Maintain cash drawer balance, follow compliance procedures, and build referral partnerships.
  • Work Saturdays as directed and stay current on KeyBank products and policies.

Required Qualifications

  • High School Diploma, GED, or equivalent business experience.
  • Proven experience in client relationship development, sales goals achievement, cash handling, and digital technology.
  • Strong sales, service, communication, and time management skills.
  • Knowledge of financial products like loans, credit cards, and investments (preferred).
  • Notary License within 180 days (preferred).

Why Join Us

At KeyBank, you'll enjoy competitive pay ($19.23 - $28.37/hour, equivalent to $39,958 - $59,050 annually), comprehensive benefits, and a supportive environment focused on your professional growth. Be part of a team that fights hardest for our clients and makes a real difference in the Tooele community. Apply now for banking jobs in Utah and launch your career with KeyBank!

Locations

  • Tooele, Utah, United States

Salary

39,958 - 59,050 USD / yearly

Estimated Salary Rangehigh confidence

39,958 - 59,050 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong sales and service skillsintermediate
  • Cash handling and transaction processingintermediate
  • Financial wellness advising and client educationintermediate
  • Relationship building and trust developmentintermediate
  • Time management and team coordinationintermediate
  • Digital technology proficiency (mobile, apps, online banking)intermediate
  • Compliance and security procedures adherenceintermediate
  • Communication and rapport buildingintermediate

Required Qualifications

  • High School Diploma, GED, or equivalent business experience (experience)
  • Experience in developing client relationships, achieving sales goals, and building referral sources (experience)
  • Cash handling experience (experience)
  • General understanding of PC with Windows-based applications (experience)
  • Working knowledge of digital technology and ability to educate clients (experience)
  • Notary License within 180 days (preferred) (experience)

Responsibilities

  • Process financial transactions accurately while identifying relationship-building opportunities
  • Engage clients in conversations to uncover needs and provide financial wellness guidance
  • Resolve complex client servicing issues and act as a resource
  • Participate in branch huddles, debriefs, and team coordination
  • Balance cash drawer, follow compliance procedures, and maintain security
  • Develop partnerships with teammates and referral sources
  • Work Saturdays as directed and perform other assigned duties

Benefits

  • general: Competitive hourly pay with growth opportunities
  • general: Comprehensive benefits package including health insurance
  • general: Career development and training programs
  • general: Supportive team environment in local communities
  • general: Opportunity to make a meaningful impact on clients' financial journeys

Target Your Resume for "Financial Wellness Associate - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Financial Wellness Associate - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Financial Wellness Associate - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersJobs in Tooele, UTFinancial ServicesClient Service RolesUtah Banking JobsBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Financial Wellness Associate - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.