Lead Teller - Careers at KeyBank
KeyBank
Lead Teller - Careers at KeyBank
Job Description
About KeyBank
KeyBank is a leading national bank dedicated to helping clients and communities achieve their financial goals. With a strong presence in Ohio and across the United States, KeyBank prides itself on being a trusted partner that fights harder for its customers. Our Cleveland branch at 1500 W 25th Street is at the heart of the community, serving individuals and businesses with personalized banking solutions, exceptional service, and innovative financial tools.
Position Summary
Join KeyBank as a Lead Teller in Cleveland, OH, and become a vital part of our branch team. Earning $18.75 - $25.00 per hour (approximately $39,000 - $52,000 annually), this mid-level role offers the chance to lead teller operations, deliver outstanding client service, and coach team members toward success. As a problem solver and trusted advisor, you'll uncover financial needs, ensure operational excellence, and contribute to KeyBank's mission of advancing client financial wellness.
Key Responsibilities
- Lead the teller line by managing scheduling, coaching tellers, and maintaining compliance with banking regulations and security protocols.
- Resolve complex client issues and provide distinctive service to build lasting relationships.
- Listen actively during transactions to identify financial opportunities and seamlessly transition clients to bankers for deeper conversations.
- Process cash transactions accurately, balance drawers, and promote digital banking channels like ATM, Online, and Telephone Banking.
- Participate in daily huddles, support new teller onboarding, and work Saturdays as needed.
Required Qualifications
- High School Diploma, GED, or equivalent required.
- 3+ years of superior client relationship skills and cash handling experience.
- Proven leadership, teamwork, and organizational abilities.
- PC proficiency with Windows applications; Notary License preferred.
- Strong work ethic, integrity, and sales skills for promoting bank products.
Why Join Us
At KeyBank, you'll thrive in a supportive environment that values your growth and impact. Enjoy competitive pay, comprehensive benefits, ongoing training, and the pride of serving your community. Lead tellers advance quickly into management roles while making a real difference in clients' financial journeys. Apply now for banking jobs in Cleveland, OH, and discover why no bank fights harder for its people and clients. KeyBank careers offer stability, purpose, and opportunity in the heart of Ohio's banking sector.
Locations
- Cleveland, Ohio, United States
Salary
39,000 - 52,000 USD / yearly
39,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Superior client relationship managementintermediate
- Cash handling and transaction processingintermediate
- Team leadership and coachingintermediate
- Regulatory compliance and audit adherenceintermediate
- Financial wellness advisingintermediate
- PC proficiency with Windows applicationsintermediate
- Sales and cross-selling of banking productsintermediate
- Time management and multitaskingintermediate
Required Qualifications
- High School Diploma, GED, or equivalent (experience)
- Minimum 3 years demonstrated superior client relationship skills (experience)
- Minimum 3 years experience in cash handling (experience)
- Working knowledge of PC with Windows based applications and calculator (experience)
- Demonstrated ability to lead, motivate, and foster teamwork (experience)
- Demonstrated organizational skills while managing multiple tasks (experience)
- Notary License (preferred) (experience)
Responsibilities
- Provide exceptional client service and resolve complex servicing issues
- Coach and oversee tellers to enhance client experience and operational effectiveness
- Manage day-to-day teller scheduling, staffing, and branch compliance
- Listen for financial needs and transition clients to bankers
- Process transactions accurately, balance cash drawers, and follow security procedures
- Participate in morning huddles and end-of-day debriefs
- Support onboarding and training of new tellers
- Promote bank products and educate clients on digital banking channels
Benefits
- general: Competitive hourly pay with growth opportunities
- general: Comprehensive benefits package including health insurance
- general: Career development and training programs
- general: Supportive team environment with leadership opportunities
- general: Commitment to employee financial wellness
Tags & Categories
Answer 10 quick questions to check your fit for Lead Teller - Careers at KeyBank @ KeyBank.
Related Books and Jobs
Lead Teller - Careers at KeyBank
KeyBank
Lead Teller - Careers at KeyBank
Job Description
About KeyBank
KeyBank is a leading national bank dedicated to helping clients and communities achieve their financial goals. With a strong presence in Ohio and across the United States, KeyBank prides itself on being a trusted partner that fights harder for its customers. Our Cleveland branch at 1500 W 25th Street is at the heart of the community, serving individuals and businesses with personalized banking solutions, exceptional service, and innovative financial tools.
Position Summary
Join KeyBank as a Lead Teller in Cleveland, OH, and become a vital part of our branch team. Earning $18.75 - $25.00 per hour (approximately $39,000 - $52,000 annually), this mid-level role offers the chance to lead teller operations, deliver outstanding client service, and coach team members toward success. As a problem solver and trusted advisor, you'll uncover financial needs, ensure operational excellence, and contribute to KeyBank's mission of advancing client financial wellness.
Key Responsibilities
- Lead the teller line by managing scheduling, coaching tellers, and maintaining compliance with banking regulations and security protocols.
- Resolve complex client issues and provide distinctive service to build lasting relationships.
- Listen actively during transactions to identify financial opportunities and seamlessly transition clients to bankers for deeper conversations.
- Process cash transactions accurately, balance drawers, and promote digital banking channels like ATM, Online, and Telephone Banking.
- Participate in daily huddles, support new teller onboarding, and work Saturdays as needed.
Required Qualifications
- High School Diploma, GED, or equivalent required.
- 3+ years of superior client relationship skills and cash handling experience.
- Proven leadership, teamwork, and organizational abilities.
- PC proficiency with Windows applications; Notary License preferred.
- Strong work ethic, integrity, and sales skills for promoting bank products.
Why Join Us
At KeyBank, you'll thrive in a supportive environment that values your growth and impact. Enjoy competitive pay, comprehensive benefits, ongoing training, and the pride of serving your community. Lead tellers advance quickly into management roles while making a real difference in clients' financial journeys. Apply now for banking jobs in Cleveland, OH, and discover why no bank fights harder for its people and clients. KeyBank careers offer stability, purpose, and opportunity in the heart of Ohio's banking sector.
Locations
- Cleveland, Ohio, United States
Salary
39,000 - 52,000 USD / yearly
39,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Superior client relationship managementintermediate
- Cash handling and transaction processingintermediate
- Team leadership and coachingintermediate
- Regulatory compliance and audit adherenceintermediate
- Financial wellness advisingintermediate
- PC proficiency with Windows applicationsintermediate
- Sales and cross-selling of banking productsintermediate
- Time management and multitaskingintermediate
Required Qualifications
- High School Diploma, GED, or equivalent (experience)
- Minimum 3 years demonstrated superior client relationship skills (experience)
- Minimum 3 years experience in cash handling (experience)
- Working knowledge of PC with Windows based applications and calculator (experience)
- Demonstrated ability to lead, motivate, and foster teamwork (experience)
- Demonstrated organizational skills while managing multiple tasks (experience)
- Notary License (preferred) (experience)
Responsibilities
- Provide exceptional client service and resolve complex servicing issues
- Coach and oversee tellers to enhance client experience and operational effectiveness
- Manage day-to-day teller scheduling, staffing, and branch compliance
- Listen for financial needs and transition clients to bankers
- Process transactions accurately, balance cash drawers, and follow security procedures
- Participate in morning huddles and end-of-day debriefs
- Support onboarding and training of new tellers
- Promote bank products and educate clients on digital banking channels
Benefits
- general: Competitive hourly pay with growth opportunities
- general: Comprehensive benefits package including health insurance
- general: Career development and training programs
- general: Supportive team environment with leadership opportunities
- general: Commitment to employee financial wellness
Tags & Categories
Answer 10 quick questions to check your fit for Lead Teller - Careers at KeyBank @ KeyBank.
Related Books and Jobs