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Lead Teller - Careers at KeyBank

KeyBank

Lead Teller - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients in their financial journeys. With a presence across the United States, KeyBank provides personalized banking solutions, trusted advisory services, and community-focused support. We pride ourselves on fighting harder for our clients, offering exceptional service in branches like our Syracuse, NY location at 2801 James Street. Join our team and become part of a values-driven organization dedicated to financial wellness and professional growth.

Position Summary

As a Lead Teller in Syracuse, NY, you'll serve as a problem solver, trusted advisor, and leader within our dynamic branch team. This mid-level role involves handling complex client issues, coaching tellers, managing daily operations, and uncovering financial opportunities. With a competitive salary range of $39,000 - $52,000 annually (converted from $18.75 - $25.00/hour), this position offers full-time hours, including Saturdays as needed, and a chance to advance in banking leadership.

Key Responsibilities

  • Embody a client-first culture, providing exceptional service and coaching tellers to enhance experiences.
  • Process transactions accurately, balance cash drawers, and resolve complex servicing issues.
  • Listen for financial needs, transition clients to bankers, and promote products like online banking and ATMs.
  • Oversee teller scheduling, staffing, compliance, and operational standards.
  • Participate in huddles, support onboarding, and maintain knowledge of bank policies and fees.

Lead Teller Job Duties in Syracuse, NY

KeyBank Lead Tellers in Syracuse manage high-volume transactions while leading teams to operational excellence, ensuring regulatory compliance and superior client satisfaction.

Required Qualifications

  • High School Diploma, GED, or equivalent required.
  • 3+ years superior client relationship skills and cash handling experience.
  • Proven leadership, organizational skills, and PC proficiency (Windows-based).
  • Notary License preferred; strong judgment, integrity, and time management essential.

Skills for Lead Teller at KeyBank

Excel in sales, service, cash processing, team motivation, and financial goal support for banking jobs in Syracuse.

Why Join Us

At KeyBank, you'll thrive in a supportive environment that values your contributions to client success. Enjoy career advancement, comprehensive training, and the pride of serving Syracuse communities. KeyBank offers a strong work ethic culture, ethical business practices, and opportunities to grow from Lead Teller into higher banking roles. Apply today for this full-time Lead Teller position and help clients move forward financially. #KeyBankCareers #BankingJobsSyracuse #LeadTellerJobs

Locations

  • Syracuse, New York, United States

Salary

39,000 - 52,000 USD / yearly

Estimated Salary Rangehigh confidence

39,000 - 52,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Superior client relationship managementintermediate
  • Cash handling and transaction processingintermediate
  • Team leadership and coachingintermediate
  • Regulatory compliance and operational oversightintermediate
  • Financial wellness advising and salesintermediate

Required Qualifications

  • High School Diploma, GED, or equivalent (experience)
  • 3+ years demonstrated superior client relationship skills (experience)
  • 3+ years experience in cash handling (experience)
  • Working knowledge of PC with Windows applications and calculator (experience)
  • Demonstrated ability to lead, motivate, and foster teamwork (experience)

Responsibilities

  • Perform efficient teller functions and coach other tellers
  • Resolve complex client servicing issues
  • Transition clients to bankers for financial wellness conversations
  • Manage day-to-day teller scheduling, staffing, and operational standards
  • Ensure compliance with regulatory, security, and audit controls

Benefits

  • general: Competitive hourly pay with growth opportunities
  • general: Comprehensive training and onboarding support
  • general: Career development in banking leadership
  • general: Supportive team environment focused on client success
  • general: Part of a trusted national banking institution

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Tags & Categories

Banking JobsKeyBank CareersJobs in Syracuse NYLead TellerTeller JobsFinancial ServicesBankingFinanceCustomer Service

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KeyBank logo

Lead Teller - Careers at KeyBank

KeyBank

Lead Teller - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients in their financial journeys. With a presence across the United States, KeyBank provides personalized banking solutions, trusted advisory services, and community-focused support. We pride ourselves on fighting harder for our clients, offering exceptional service in branches like our Syracuse, NY location at 2801 James Street. Join our team and become part of a values-driven organization dedicated to financial wellness and professional growth.

Position Summary

As a Lead Teller in Syracuse, NY, you'll serve as a problem solver, trusted advisor, and leader within our dynamic branch team. This mid-level role involves handling complex client issues, coaching tellers, managing daily operations, and uncovering financial opportunities. With a competitive salary range of $39,000 - $52,000 annually (converted from $18.75 - $25.00/hour), this position offers full-time hours, including Saturdays as needed, and a chance to advance in banking leadership.

Key Responsibilities

  • Embody a client-first culture, providing exceptional service and coaching tellers to enhance experiences.
  • Process transactions accurately, balance cash drawers, and resolve complex servicing issues.
  • Listen for financial needs, transition clients to bankers, and promote products like online banking and ATMs.
  • Oversee teller scheduling, staffing, compliance, and operational standards.
  • Participate in huddles, support onboarding, and maintain knowledge of bank policies and fees.

Lead Teller Job Duties in Syracuse, NY

KeyBank Lead Tellers in Syracuse manage high-volume transactions while leading teams to operational excellence, ensuring regulatory compliance and superior client satisfaction.

Required Qualifications

  • High School Diploma, GED, or equivalent required.
  • 3+ years superior client relationship skills and cash handling experience.
  • Proven leadership, organizational skills, and PC proficiency (Windows-based).
  • Notary License preferred; strong judgment, integrity, and time management essential.

Skills for Lead Teller at KeyBank

Excel in sales, service, cash processing, team motivation, and financial goal support for banking jobs in Syracuse.

Why Join Us

At KeyBank, you'll thrive in a supportive environment that values your contributions to client success. Enjoy career advancement, comprehensive training, and the pride of serving Syracuse communities. KeyBank offers a strong work ethic culture, ethical business practices, and opportunities to grow from Lead Teller into higher banking roles. Apply today for this full-time Lead Teller position and help clients move forward financially. #KeyBankCareers #BankingJobsSyracuse #LeadTellerJobs

Locations

  • Syracuse, New York, United States

Salary

39,000 - 52,000 USD / yearly

Estimated Salary Rangehigh confidence

39,000 - 52,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Superior client relationship managementintermediate
  • Cash handling and transaction processingintermediate
  • Team leadership and coachingintermediate
  • Regulatory compliance and operational oversightintermediate
  • Financial wellness advising and salesintermediate

Required Qualifications

  • High School Diploma, GED, or equivalent (experience)
  • 3+ years demonstrated superior client relationship skills (experience)
  • 3+ years experience in cash handling (experience)
  • Working knowledge of PC with Windows applications and calculator (experience)
  • Demonstrated ability to lead, motivate, and foster teamwork (experience)

Responsibilities

  • Perform efficient teller functions and coach other tellers
  • Resolve complex client servicing issues
  • Transition clients to bankers for financial wellness conversations
  • Manage day-to-day teller scheduling, staffing, and operational standards
  • Ensure compliance with regulatory, security, and audit controls

Benefits

  • general: Competitive hourly pay with growth opportunities
  • general: Comprehensive training and onboarding support
  • general: Career development in banking leadership
  • general: Supportive team environment focused on client success
  • general: Part of a trusted national banking institution

Target Your Resume for "Lead Teller - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Lead Teller - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Lead Teller - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersJobs in Syracuse NYLead TellerTeller JobsFinancial ServicesBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Lead Teller - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.