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Personal Banker - Careers at KeyBank

KeyBank

Personal Banker - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients in their financial journeys. With a presence across the United States, we pride ourselves on being problem solvers, trusted advisors, and partners to individuals and businesses in our communities. At KeyBank, we fight harder for our clients, providing personalized solutions for financial wellness. Join our team in Tonawanda, NY, and be part of a culture that values client-first service, teamwork, and professional growth in banking careers.

Position Summary

As a Personal Banker at KeyBank's Tonawanda branch (2030 Sheridan Drive), you'll be the face of our commitment to exceptional client service. This sales-driven role involves engaging clients through in-person interactions and proactive calls to uncover financial needs and recommend tailored solutions. We're seeking self-motivated, competitive individuals with strong communication skills to attract new clients, deepen existing relationships, and drive financial confidence. No prior banking experience required—KeyBank provides the training; we need relationship builders passionate about helping others succeed financially.

Key Responsibilities

  • Deliver outstanding client experiences by listening for financial opportunities and providing customized recommendations.
  • Achieve sales goals by opening accounts, loans, and deposit products for personal and business clients.
  • Build partnerships with branch teams, Key Investment Services, Mortgage, and Business Banking professionals.
  • Maintain compliance with all policies, document interactions, and support teller line operations.
  • Facilitate huddles, debriefs, and work Saturdays as needed to serve our community.

Required Qualifications

Education: High School Diploma/GED required; Bachelor's Degree preferred.
Experience: 1+ years in sales, customer relationships, and referral building. Knowledge of consumer credit (LTV, DTI, credit reports) essential. Comfort with PCs, MS Office, and digital banking tools required. Sales techniques like prospecting and networking a must; small business interaction and partner influence preferred.
Skills: Competitive drive, ethical professionalism, and ability to overcome objections while sparking meaningful conversations.

Why Join Us

KeyBank offers a rewarding Personal Banker career with a competitive salary range of $42,973 - $65,000 annually (based on $20.67 - $31.25/hour), plus incentives. Enjoy full-time employment, mid-level experience opportunities, comprehensive training, and a supportive environment focused on your growth. Be part of a team that makes a real impact in Tonawanda, NY. Apply now for banking jobs at KeyBank and advance your career in financial services!

Locations

  • Tonawanda, New York, United States

Salary

42,973 - 65,000 USD / yearly

Estimated Salary Rangehigh confidence

42,973 - 65,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Client relationship developmentintermediate
  • Sales and referral goal attainmentintermediate
  • Consumer credit knowledge (loan to value, debt to income, credit reports)intermediate
  • Sales and service techniques (tele-consulting, prospecting, networking)intermediate
  • PC proficiency (MS Windows, Office Products)intermediate
  • Digital technology expertise (mobile apps, web platforms)intermediate
  • Influencing business partners and centers of influenceintermediate
  • Strong communication and objection handlingintermediate

Required Qualifications

  • High School Diploma, GED or equivalent (required); Bachelor's Degree (preferred) (experience)
  • Minimum 1 year experience in customer relationships, sales goals, and referral sources (experience)
  • Understanding of consumer credit principles (experience)
  • Foundational sales knowledge including tele-consulting and networking (experience)
  • Working knowledge of PCs and digital banking platforms (experience)
  • Notary License (preferred) (experience)

Responsibilities

  • Engage clients in conversations to uncover needs and provide financial wellness solutions
  • Open personal and business accounts including checking, loans, and deposits
  • Develop partnerships with teammates and line of business partners for client acquisition
  • Ensure compliance with operational, risk, and audit procedures
  • Support branch operations including teller transactions as needed
  • Participate in morning huddles, end-of-day debriefs, and work Saturdays as directed

Benefits

  • general: Competitive salary and performance-based incentives
  • general: Comprehensive training and development programs
  • general: Opportunities for career advancement in banking
  • general: Supportive team environment with focus on work-life balance
  • general: Access to financial wellness resources and tools

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Banking JobsKeyBank CareersPersonal BankerJobs in Tonawanda NYFinancial ServicesSales JobsBankingFinanceCustomer Service

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KeyBank logo

Personal Banker - Careers at KeyBank

KeyBank

Personal Banker - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients in their financial journeys. With a presence across the United States, we pride ourselves on being problem solvers, trusted advisors, and partners to individuals and businesses in our communities. At KeyBank, we fight harder for our clients, providing personalized solutions for financial wellness. Join our team in Tonawanda, NY, and be part of a culture that values client-first service, teamwork, and professional growth in banking careers.

Position Summary

As a Personal Banker at KeyBank's Tonawanda branch (2030 Sheridan Drive), you'll be the face of our commitment to exceptional client service. This sales-driven role involves engaging clients through in-person interactions and proactive calls to uncover financial needs and recommend tailored solutions. We're seeking self-motivated, competitive individuals with strong communication skills to attract new clients, deepen existing relationships, and drive financial confidence. No prior banking experience required—KeyBank provides the training; we need relationship builders passionate about helping others succeed financially.

Key Responsibilities

  • Deliver outstanding client experiences by listening for financial opportunities and providing customized recommendations.
  • Achieve sales goals by opening accounts, loans, and deposit products for personal and business clients.
  • Build partnerships with branch teams, Key Investment Services, Mortgage, and Business Banking professionals.
  • Maintain compliance with all policies, document interactions, and support teller line operations.
  • Facilitate huddles, debriefs, and work Saturdays as needed to serve our community.

Required Qualifications

Education: High School Diploma/GED required; Bachelor's Degree preferred.
Experience: 1+ years in sales, customer relationships, and referral building. Knowledge of consumer credit (LTV, DTI, credit reports) essential. Comfort with PCs, MS Office, and digital banking tools required. Sales techniques like prospecting and networking a must; small business interaction and partner influence preferred.
Skills: Competitive drive, ethical professionalism, and ability to overcome objections while sparking meaningful conversations.

Why Join Us

KeyBank offers a rewarding Personal Banker career with a competitive salary range of $42,973 - $65,000 annually (based on $20.67 - $31.25/hour), plus incentives. Enjoy full-time employment, mid-level experience opportunities, comprehensive training, and a supportive environment focused on your growth. Be part of a team that makes a real impact in Tonawanda, NY. Apply now for banking jobs at KeyBank and advance your career in financial services!

Locations

  • Tonawanda, New York, United States

Salary

42,973 - 65,000 USD / yearly

Estimated Salary Rangehigh confidence

42,973 - 65,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Client relationship developmentintermediate
  • Sales and referral goal attainmentintermediate
  • Consumer credit knowledge (loan to value, debt to income, credit reports)intermediate
  • Sales and service techniques (tele-consulting, prospecting, networking)intermediate
  • PC proficiency (MS Windows, Office Products)intermediate
  • Digital technology expertise (mobile apps, web platforms)intermediate
  • Influencing business partners and centers of influenceintermediate
  • Strong communication and objection handlingintermediate

Required Qualifications

  • High School Diploma, GED or equivalent (required); Bachelor's Degree (preferred) (experience)
  • Minimum 1 year experience in customer relationships, sales goals, and referral sources (experience)
  • Understanding of consumer credit principles (experience)
  • Foundational sales knowledge including tele-consulting and networking (experience)
  • Working knowledge of PCs and digital banking platforms (experience)
  • Notary License (preferred) (experience)

Responsibilities

  • Engage clients in conversations to uncover needs and provide financial wellness solutions
  • Open personal and business accounts including checking, loans, and deposits
  • Develop partnerships with teammates and line of business partners for client acquisition
  • Ensure compliance with operational, risk, and audit procedures
  • Support branch operations including teller transactions as needed
  • Participate in morning huddles, end-of-day debriefs, and work Saturdays as directed

Benefits

  • general: Competitive salary and performance-based incentives
  • general: Comprehensive training and development programs
  • general: Opportunities for career advancement in banking
  • general: Supportive team environment with focus on work-life balance
  • general: Access to financial wellness resources and tools

Target Your Resume for "Personal Banker - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Personal Banker - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Personal Banker - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersPersonal BankerJobs in Tonawanda NYFinancial ServicesSales JobsBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Personal Banker - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.