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Senior Account Manager - Institutional - Careers at KeyBank

KeyBank

Senior Account Manager - Institutional - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to helping communities thrive with innovative financial solutions. With a strong focus on commercial real estate and institutional lending, KeyBank offers rewarding careers in dynamic environments. Join our Overland Park, KS team and contribute to protecting investor interests while advancing your career in banking.

Position Summary

The Senior Account Manager - Institutional plays a critical role in servicing KeyBank's commercial real estate portfolio. Located at 11501 Outlook Street in Overland Park, Kansas, this hybrid position (#LI-Hybrid) ensures timely, efficient servicing within loan documents, policies, and laws. Earn a competitive base salary of $68,000 - $103,000 annually, plus incentives, in a full-time, mid-level role ideal for experienced mortgage servicing professionals.

Key Responsibilities

Portfolio Monitoring & Compliance

  • Monitor assigned portfolio for contractual compliance and implement new servicing technologies.
  • Perform intensive servicing for underperforming loans, including inspections, financial analysis, and Watchlist Committee recommendations.

Financial Administration

  • Generate revenue through fees, late charges, and default interest.
  • Administer payments, delinquencies, reserves, taxes, insurance, and payoffs with yield maintenance calculations.

Reporting & Data Management

  • Maintain loan data in servicing systems like KCMWeb and complete Asset Quality Reports.
  • Review insurance certificates and handle borrower inquiries.

Required Qualifications

  • Bachelor's degree or equivalent experience.
  • Preferred: Commercial mortgage servicing/underwriting experience, real estate law/appraisal/accounting knowledge, McCracken/Strategy system proficiency.
  • Strong analytical, communication skills; expert in MS Word, Excel, Outlook; legal document interpretation.

Equipment includes computer, 10-key calculator, phone, fax, copier. On-the-job training provided.

Why Join Us

KeyBank offers flexible hybrid workspaces, comprehensive benefits, incentive pay, and an inclusive culture as an Equal Opportunity Employer. Advance your career in commercial real estate finance with a Fortune 500 company. Apply before the February 6, 2026 expiration. Search 'KeyBank careers Overland Park' for more banking jobs in Kansas.

Locations

  • Overland Park, Kansas, United States

Salary

68,000 - 103,000 USD / yearly

Estimated Salary Rangehigh confidence

68,000 - 103,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Commercial Mortgage Loan Servicingintermediate
  • Financial Analysisintermediate
  • Loan Document Reviewintermediate
  • Analytical Skillsintermediate
  • Microsoft Excel Proficiencyintermediate
  • Risk Assessmentintermediate
  • Insurance Certificate Reviewintermediate
  • Yield Maintenance Calculationintermediate

Required Qualifications

  • Four-year college degree or equivalent experience (experience)
  • Experience in commercial mortgage loan servicing and/or underwriting (experience)
  • Real estate law, appraisal, or accounting/auditing knowledge (experience)
  • Experience with McCracken/Strategy loan servicing system (experience)
  • Excellent verbal and written communication skills (experience)
  • Strong analytical skills (experience)
  • Legal document review and interpretation (experience)

Responsibilities

  • Monitor commercial real estate portfolio for compliance with servicing agreements
  • Perform intensive loan servicing for underperforming loans including inspections and financial analysis
  • Generate income through transaction fees, late charges, and default interest
  • Administer loan payments, delinquencies, reserve disbursements, taxes, and insurance
  • Review insurance certificates and calculate yield maintenance for payoffs
  • Maintain loan data in servicing systems and complete Asset Quality Reports
  • Handle borrower inquiries and assist with special projects

Benefits

  • general: Base salary range of $68,000 - $103,000 annually
  • general: Eligibility for incentive compensation including production and commission
  • general: Comprehensive benefits package (view details at KeyBank benefits page)
  • general: Flexible hybrid work options prioritizing in-office presence
  • general: On-the-job training
  • general: Equal Opportunity Employer with inclusive culture

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Tags & Categories

Banking JobsKeyBank CareersCommercial Real EstateMortgage ServicingJobs in Overland Park KSKansas Finance JobsInstitutional LendingBankingFinanceCustomer Service

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KeyBank logo

Senior Account Manager - Institutional - Careers at KeyBank

KeyBank

Senior Account Manager - Institutional - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to helping communities thrive with innovative financial solutions. With a strong focus on commercial real estate and institutional lending, KeyBank offers rewarding careers in dynamic environments. Join our Overland Park, KS team and contribute to protecting investor interests while advancing your career in banking.

Position Summary

The Senior Account Manager - Institutional plays a critical role in servicing KeyBank's commercial real estate portfolio. Located at 11501 Outlook Street in Overland Park, Kansas, this hybrid position (#LI-Hybrid) ensures timely, efficient servicing within loan documents, policies, and laws. Earn a competitive base salary of $68,000 - $103,000 annually, plus incentives, in a full-time, mid-level role ideal for experienced mortgage servicing professionals.

Key Responsibilities

Portfolio Monitoring & Compliance

  • Monitor assigned portfolio for contractual compliance and implement new servicing technologies.
  • Perform intensive servicing for underperforming loans, including inspections, financial analysis, and Watchlist Committee recommendations.

Financial Administration

  • Generate revenue through fees, late charges, and default interest.
  • Administer payments, delinquencies, reserves, taxes, insurance, and payoffs with yield maintenance calculations.

Reporting & Data Management

  • Maintain loan data in servicing systems like KCMWeb and complete Asset Quality Reports.
  • Review insurance certificates and handle borrower inquiries.

Required Qualifications

  • Bachelor's degree or equivalent experience.
  • Preferred: Commercial mortgage servicing/underwriting experience, real estate law/appraisal/accounting knowledge, McCracken/Strategy system proficiency.
  • Strong analytical, communication skills; expert in MS Word, Excel, Outlook; legal document interpretation.

Equipment includes computer, 10-key calculator, phone, fax, copier. On-the-job training provided.

Why Join Us

KeyBank offers flexible hybrid workspaces, comprehensive benefits, incentive pay, and an inclusive culture as an Equal Opportunity Employer. Advance your career in commercial real estate finance with a Fortune 500 company. Apply before the February 6, 2026 expiration. Search 'KeyBank careers Overland Park' for more banking jobs in Kansas.

Locations

  • Overland Park, Kansas, United States

Salary

68,000 - 103,000 USD / yearly

Estimated Salary Rangehigh confidence

68,000 - 103,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Commercial Mortgage Loan Servicingintermediate
  • Financial Analysisintermediate
  • Loan Document Reviewintermediate
  • Analytical Skillsintermediate
  • Microsoft Excel Proficiencyintermediate
  • Risk Assessmentintermediate
  • Insurance Certificate Reviewintermediate
  • Yield Maintenance Calculationintermediate

Required Qualifications

  • Four-year college degree or equivalent experience (experience)
  • Experience in commercial mortgage loan servicing and/or underwriting (experience)
  • Real estate law, appraisal, or accounting/auditing knowledge (experience)
  • Experience with McCracken/Strategy loan servicing system (experience)
  • Excellent verbal and written communication skills (experience)
  • Strong analytical skills (experience)
  • Legal document review and interpretation (experience)

Responsibilities

  • Monitor commercial real estate portfolio for compliance with servicing agreements
  • Perform intensive loan servicing for underperforming loans including inspections and financial analysis
  • Generate income through transaction fees, late charges, and default interest
  • Administer loan payments, delinquencies, reserve disbursements, taxes, and insurance
  • Review insurance certificates and calculate yield maintenance for payoffs
  • Maintain loan data in servicing systems and complete Asset Quality Reports
  • Handle borrower inquiries and assist with special projects

Benefits

  • general: Base salary range of $68,000 - $103,000 annually
  • general: Eligibility for incentive compensation including production and commission
  • general: Comprehensive benefits package (view details at KeyBank benefits page)
  • general: Flexible hybrid work options prioritizing in-office presence
  • general: On-the-job training
  • general: Equal Opportunity Employer with inclusive culture

Target Your Resume for "Senior Account Manager - Institutional - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Senior Account Manager - Institutional - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Account Manager - Institutional - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersCommercial Real EstateMortgage ServicingJobs in Overland Park KSKansas Finance JobsInstitutional LendingBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Senior Account Manager - Institutional - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.