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Senior Merchant Business Advisor - Careers at KeyBank

KeyBank

Senior Merchant Business Advisor - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to helping communities thrive with innovative banking solutions and exceptional client service. With a strong presence in the United States, KeyBank offers a wide range of financial products, including merchant services, business banking, and payment processing. Join our team in Buffalo, NY, and be part of a dynamic organization dedicated to growth, integrity, and client success. KeyBank fosters an inclusive culture where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, or veteran status.

Position Summary

The Senior Merchant Business Advisor plays a pivotal role in Key Merchant Services, supporting Core Business Banking sales teams in assigned districts. This full-time, mid-level position focuses on growing client relationships with payment and card processing needs. As a trusted advisor, you'll develop, manage, and retain profitable relationships for clients with basic to moderately complex merchant needs. Located at 726 Exchange Street, Buffalo, New York, this role offers a base salary of $56,000 - $85,000 annually, plus incentive compensation opportunities.

Key Responsibilities

  • Acquire new merchant services relationships through external prospecting and referrals from Retail Banking, Business Banking, Private Banking, and Treasury teams.
  • Consult with businesses to identify optimal payment solutions, selling credit card processing, check processing, gift cards, ACH, and related hardware/software.
  • Identify additional banking needs and partner with KeyBank resources to deliver comprehensive solutions.
  • Prospect within assigned regions to drive growth and resolve client issues for maximum satisfaction.
  • Collaborate across functional groups to uncover and pursue growth opportunities.

Required Qualifications

Education: Bachelor's Degree or equivalent training and experience.

Experience: Minimum 3 years in payments within banking; 3 years in client-focused roles with aggressive growth goals.

Tactical Skills: Strong financial acumen, exceptional negotiating and closing abilities.

Personal Skills: Persuasion, collaboration, decision-making, adaptability.

Practical Skills: Storytelling proficiency. All candidates must demonstrate KeyBank's Values and Leadership Competencies.

Why Join Us

At KeyBank, enjoy competitive pay with incentives, comprehensive benefits, and flexible workspaces. Advance your career in merchant services and business banking while contributing to client success in a supportive environment. Apply today for this Senior Merchant Business Advisor role in Buffalo, NY—job posting expires March 8, 2026. Discover banking jobs at KeyBank and elevate your professional journey.

Locations

  • Buffalo, New York, United States

Salary

56,000 - 85,000 USD / yearly

Estimated Salary Rangehigh confidence

56,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Financial acumenintermediate
  • Negotiating skillsintermediate
  • Closing skillsintermediate
  • Persuasionintermediate
  • Collaborationintermediate
  • Decision Makingintermediate
  • Adaptabilityintermediate
  • Storytellingintermediate

Required Qualifications

  • Bachelor's Degree or equivalent in training and experience (experience)
  • Minimum 3 years of Payments related experience in a banking environment (experience)
  • Minimum 3 years of experience with success in a client focused environment with aggressive growth and service goals (experience)

Responsibilities

  • Acquires new merchant services relationships through prospecting and referrals
  • Consults with prospective businesses to identify and sell payment solutions including credit card, check processing, gift cards, ACH, hardware and software
  • Identifies merchant's other banking needs and collaborates with KeyBank resources
  • Prospects within an assigned region to supplement bank referrals
  • Resolves client issues and ensures client satisfaction
  • Partners with various functional groups for growth opportunities

Benefits

  • general: Base salary range of $56,000 - $85,000 annually
  • general: Eligibility for incentive compensation including production, commission, and discretionary incentives
  • general: Comprehensive benefits package (view details at KeyBank benefits page)
  • general: Flexible workspace options prioritizing in-office presence

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KeyBank logo

Senior Merchant Business Advisor - Careers at KeyBank

KeyBank

Senior Merchant Business Advisor - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to helping communities thrive with innovative banking solutions and exceptional client service. With a strong presence in the United States, KeyBank offers a wide range of financial products, including merchant services, business banking, and payment processing. Join our team in Buffalo, NY, and be part of a dynamic organization dedicated to growth, integrity, and client success. KeyBank fosters an inclusive culture where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, or veteran status.

Position Summary

The Senior Merchant Business Advisor plays a pivotal role in Key Merchant Services, supporting Core Business Banking sales teams in assigned districts. This full-time, mid-level position focuses on growing client relationships with payment and card processing needs. As a trusted advisor, you'll develop, manage, and retain profitable relationships for clients with basic to moderately complex merchant needs. Located at 726 Exchange Street, Buffalo, New York, this role offers a base salary of $56,000 - $85,000 annually, plus incentive compensation opportunities.

Key Responsibilities

  • Acquire new merchant services relationships through external prospecting and referrals from Retail Banking, Business Banking, Private Banking, and Treasury teams.
  • Consult with businesses to identify optimal payment solutions, selling credit card processing, check processing, gift cards, ACH, and related hardware/software.
  • Identify additional banking needs and partner with KeyBank resources to deliver comprehensive solutions.
  • Prospect within assigned regions to drive growth and resolve client issues for maximum satisfaction.
  • Collaborate across functional groups to uncover and pursue growth opportunities.

Required Qualifications

Education: Bachelor's Degree or equivalent training and experience.

Experience: Minimum 3 years in payments within banking; 3 years in client-focused roles with aggressive growth goals.

Tactical Skills: Strong financial acumen, exceptional negotiating and closing abilities.

Personal Skills: Persuasion, collaboration, decision-making, adaptability.

Practical Skills: Storytelling proficiency. All candidates must demonstrate KeyBank's Values and Leadership Competencies.

Why Join Us

At KeyBank, enjoy competitive pay with incentives, comprehensive benefits, and flexible workspaces. Advance your career in merchant services and business banking while contributing to client success in a supportive environment. Apply today for this Senior Merchant Business Advisor role in Buffalo, NY—job posting expires March 8, 2026. Discover banking jobs at KeyBank and elevate your professional journey.

Locations

  • Buffalo, New York, United States

Salary

56,000 - 85,000 USD / yearly

Estimated Salary Rangehigh confidence

56,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Financial acumenintermediate
  • Negotiating skillsintermediate
  • Closing skillsintermediate
  • Persuasionintermediate
  • Collaborationintermediate
  • Decision Makingintermediate
  • Adaptabilityintermediate
  • Storytellingintermediate

Required Qualifications

  • Bachelor's Degree or equivalent in training and experience (experience)
  • Minimum 3 years of Payments related experience in a banking environment (experience)
  • Minimum 3 years of experience with success in a client focused environment with aggressive growth and service goals (experience)

Responsibilities

  • Acquires new merchant services relationships through prospecting and referrals
  • Consults with prospective businesses to identify and sell payment solutions including credit card, check processing, gift cards, ACH, hardware and software
  • Identifies merchant's other banking needs and collaborates with KeyBank resources
  • Prospects within an assigned region to supplement bank referrals
  • Resolves client issues and ensures client satisfaction
  • Partners with various functional groups for growth opportunities

Benefits

  • general: Base salary range of $56,000 - $85,000 annually
  • general: Eligibility for incentive compensation including production, commission, and discretionary incentives
  • general: Comprehensive benefits package (view details at KeyBank benefits page)
  • general: Flexible workspace options prioritizing in-office presence

Target Your Resume for "Senior Merchant Business Advisor - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Senior Merchant Business Advisor - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Merchant Business Advisor - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersMerchant ServicesBusiness BankingJobs in Buffalo NYPayment Processing JobsSales AdvisorBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Senior Merchant Business Advisor - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.