Sr. Client Manager - Careers at KeyBank
KeyBank
Sr. Client Manager - Careers at KeyBank
Job Description
About KeyBank
KeyBank is a leading national bank committed to helping communities thrive with innovative banking solutions and exceptional client service. With a strong presence in the Midwest and beyond, KeyBank's Commercial Banking team drives business growth through tailored financial services, cash management expertise, and dedicated relationship management. Join a values-driven organization that prioritizes compliance, innovation, and client success.
Position Summary
The Sr. Client Manager plays a pivotal role in KeyBank's Commercial Banking team, serving as the primary point of contact for business clients. Based in Brooklyn, OH (Cleveland market), this hybrid position involves 2 days on-site weekly for local candidates, focusing on client acquisition, retention, and expansion. Leverage your cash management expertise to deliver outstanding service, manage treasury products, and drive cross-sell opportunities in a dynamic banking environment.
Key Responsibilities
Client Management & Growth
- Collaborate with partners to acquire, expand, and retain commercial clients
- Handle customer inquiries, service needs, and complex issues as the first point of contact
- Generate cross-sell leads and participate in bank-wide initiatives
Cash Management & Operations
- Manage cash management services, including product updates, compliance projects, and new service rollouts
- Prepare, deliver, and review client agreements
- Conduct research and analyze data to develop tailored solutions
Risk & Compliance
- Adhere to all KeyBank risk policies, QV, and testing initiatives
- Make timely, risk-aware decisions with full ownership of outcomes
- Partner with internal stakeholders for seamless client support
Required Qualifications
- Bachelor's Degree or equivalent experience
- 3+ years cash management experience (required); 3+ years Commercial Banking (preferred)
- Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) preferred
- Strong skills in treasury products, client communication, Microsoft Office, and data analysis
- Hybrid schedule: 8-5pm EST, occasional travel, valid driver's license
This role supports KeyBank's Mobile by Design approach, offering flexibility for high-impact performance. Not eligible for visa sponsorship.
Why Join Us
At KeyBank, you'll thrive in a collaborative culture that values ethical decision-making, professional growth, and work-life balance. Enjoy hybrid flexibility, competitive pay, and the chance to advance in commercial banking. Be part of a team dedicated to client success and community impact. Apply now for Sr. Client Manager jobs in Brooklyn, OH, and elevate your banking career with KeyBank.
Locations
- Brooklyn, Ohio, United States
Salary
85,000 - 120,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Treasury and cash management expertiseintermediate
- Client relationship managementintermediate
- Risk management and complianceintermediate
- Cross-selling and business developmentintermediate
- Data analysis and problem-solvingintermediate
- Microsoft Office proficiency (Word, Excel, PowerPoint)intermediate
- Verbal and written communicationintermediate
- Time management and prioritizationintermediate
- Client agreement preparation and reviewintermediate
- Presentation skillsintermediate
Required Qualifications
- Bachelor's Degree or equivalent experience (required) (experience)
- 3+ years of cash management experience (required) (experience)
- 3+ years of Commercial Banking experience (preferred) (experience)
- Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) (preferred) (experience)
- Valid driver's license for occasional travel (experience)
Responsibilities
- Collaborate with partners to acquire, expand, and retain business clients
- Maintain and manage cash management services including project tracking
- Prepare, deliver, and review client agreements
- Adhere to risk policies, procedures, and compliance initiatives
- Conduct research to support client needs and generate cross-sell leads
- Partner with internal stakeholders to resolve complex client issues
- Make timely, risk-aware decisions and take ownership of outcomes
- Set objectives, prioritize tasks, and manage time effectively
- Analyze information to develop client-focused solutions
Benefits
- general: Hybrid work model with flexibility
- general: Competitive compensation package
- general: Professional development opportunities
- general: KeyBank values-driven culture
- general: Mobile by Design workspace approach
Tags & Categories
Answer 10 quick questions to check your fit for Sr. Client Manager - Careers at KeyBank @ KeyBank.
Related Books and Jobs
Sr. Client Manager - Careers at KeyBank
KeyBank
Sr. Client Manager - Careers at KeyBank
Job Description
About KeyBank
KeyBank is a leading national bank committed to helping communities thrive with innovative banking solutions and exceptional client service. With a strong presence in the Midwest and beyond, KeyBank's Commercial Banking team drives business growth through tailored financial services, cash management expertise, and dedicated relationship management. Join a values-driven organization that prioritizes compliance, innovation, and client success.
Position Summary
The Sr. Client Manager plays a pivotal role in KeyBank's Commercial Banking team, serving as the primary point of contact for business clients. Based in Brooklyn, OH (Cleveland market), this hybrid position involves 2 days on-site weekly for local candidates, focusing on client acquisition, retention, and expansion. Leverage your cash management expertise to deliver outstanding service, manage treasury products, and drive cross-sell opportunities in a dynamic banking environment.
Key Responsibilities
Client Management & Growth
- Collaborate with partners to acquire, expand, and retain commercial clients
- Handle customer inquiries, service needs, and complex issues as the first point of contact
- Generate cross-sell leads and participate in bank-wide initiatives
Cash Management & Operations
- Manage cash management services, including product updates, compliance projects, and new service rollouts
- Prepare, deliver, and review client agreements
- Conduct research and analyze data to develop tailored solutions
Risk & Compliance
- Adhere to all KeyBank risk policies, QV, and testing initiatives
- Make timely, risk-aware decisions with full ownership of outcomes
- Partner with internal stakeholders for seamless client support
Required Qualifications
- Bachelor's Degree or equivalent experience
- 3+ years cash management experience (required); 3+ years Commercial Banking (preferred)
- Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) preferred
- Strong skills in treasury products, client communication, Microsoft Office, and data analysis
- Hybrid schedule: 8-5pm EST, occasional travel, valid driver's license
This role supports KeyBank's Mobile by Design approach, offering flexibility for high-impact performance. Not eligible for visa sponsorship.
Why Join Us
At KeyBank, you'll thrive in a collaborative culture that values ethical decision-making, professional growth, and work-life balance. Enjoy hybrid flexibility, competitive pay, and the chance to advance in commercial banking. Be part of a team dedicated to client success and community impact. Apply now for Sr. Client Manager jobs in Brooklyn, OH, and elevate your banking career with KeyBank.
Locations
- Brooklyn, Ohio, United States
Salary
85,000 - 120,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Treasury and cash management expertiseintermediate
- Client relationship managementintermediate
- Risk management and complianceintermediate
- Cross-selling and business developmentintermediate
- Data analysis and problem-solvingintermediate
- Microsoft Office proficiency (Word, Excel, PowerPoint)intermediate
- Verbal and written communicationintermediate
- Time management and prioritizationintermediate
- Client agreement preparation and reviewintermediate
- Presentation skillsintermediate
Required Qualifications
- Bachelor's Degree or equivalent experience (required) (experience)
- 3+ years of cash management experience (required) (experience)
- 3+ years of Commercial Banking experience (preferred) (experience)
- Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) (preferred) (experience)
- Valid driver's license for occasional travel (experience)
Responsibilities
- Collaborate with partners to acquire, expand, and retain business clients
- Maintain and manage cash management services including project tracking
- Prepare, deliver, and review client agreements
- Adhere to risk policies, procedures, and compliance initiatives
- Conduct research to support client needs and generate cross-sell leads
- Partner with internal stakeholders to resolve complex client issues
- Make timely, risk-aware decisions and take ownership of outcomes
- Set objectives, prioritize tasks, and manage time effectively
- Analyze information to develop client-focused solutions
Benefits
- general: Hybrid work model with flexibility
- general: Competitive compensation package
- general: Professional development opportunities
- general: KeyBank values-driven culture
- general: Mobile by Design workspace approach
Tags & Categories
Answer 10 quick questions to check your fit for Sr. Client Manager - Careers at KeyBank @ KeyBank.
Related Books and Jobs