Categories: Digital Commerce, Sales, Strategy, E-commerce

Head of Digital Commerce, Asia (International Family Care & Professional)

Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Role Overview & Primary Accountabilities:

• Develop and implement a region-wide digital commerce strategy aligned with global priorities.

• Lead the transformation of traditional sales channels into digitally enabled platforms.

• Drive adoption of digital tools and platforms across customer touchpoints.

• Optimize performance of owned and third-party e-commerce platforms.

• Collaborate with marketing, sales, and IT to deliver seamless digital experiences.

• Leverage data and analytics to improve conversion, retention, and customer lifetime value.

• Champion customer-centric design and personalization across digital channels.

• Implement best-in-class UX/UI practices to improve engagement and satisfaction.

• Integrate CRM and marketing automation tools to support targeted campaigns.

• This role reports to the Commercial Strategy Director, Asia (International Family Care & Professional).

About Us

Huggies®. Kotex®. Poise®. Depend®. Confidence®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Essential requirements

• More than 10 years of experience in digital commerce, e-commerce, or digital transformation.

• Proven success in leading regional digital initiatives in Asia.

• Strong knowledge of e-commerce platforms (e.g., Shopify, Magento), CRM (e.g., Salesforce), and analytics tools (e.g., Google Analytics, Power BI).

​Location: Malaysia
 

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

No Relocation:

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

Primary Location

Kuala Lumpur Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time