Role Specific Information

Job Description

About the Role

 As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups. 

What You’ll Do

• Identify external and internal theft trends within assigned location(s)

• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure

• Implement store awareness programs that address theft, safety, inventory and shortage control

• Effectively identify and communicate potential shortage opportunities to all leaders 

• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures

• Partners with store personnel to address opportunities for improvement

• Work to create a culture of honesty and impression of control in the store

• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) 

• Maintain customer service awareness

• Act as a representative on behalf of Kohl’s on legal proceedings as needed

• Additional tasks may be assigned

What Skills You Have

Required

• Strong interpersonal and written communication skills

• Ability to work independently with initiative

• Strong customer service skills

• Ability to make quick decisions in the company’s best interest

• Uphold confidential information and investigations

• Detail-oriented

Preferred

• Prior experience or background in Loss Prevention, security, law enforcement or retail

• Knowledge of surveillance and basic CCTV systems

• Knowledge of or ability to learn programs in Google Suite and various other computer programs

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.

• Ability to comply with dress code requirements.

• Basic math and reading skills, legible handwriting, and basic computer operation.

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Ability to satisfactorily complete company training programs.

• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

• Perform work in accordance with the Physical Requirements section.

Physical/Cognitive Requirements 

• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

• Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).

• Ability to visually verify information and locate and inspect merchandise.

• Ability to comply with health and safety standards.

Additional Essential Functions

• Ability wear a body camera as part of  daily responsibilities

Pay Range: $20.75 - $32.20

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).