Categories : Retail, Management, Customer Service

Job Overview

The Assistant Store Leader at Kroger plays a pivotal role in supporting the Store Leader to ensure the smooth operation of a high-volume grocery store. This position involves overseeing daily store activities, leading teams, driving sales performance, and delivering exceptional customer service. As a key member of the store leadership team, the Assistant Store Leader collaborates closely with department heads to maintain merchandising standards, manage inventory, and uphold company policies. Kroger, one of America's largest supermarket chains, values leaders who can inspire associates, foster a positive work environment, and contribute to the company's commitment to freshness, quality, and community involvement.

Key Responsibilities

• Assist in directing all store operations including opening and closing procedures.
• Lead and develop a team of associates across multiple departments.
• Monitor sales performance and implement strategies to meet or exceed targets.
• Ensure compliance with health, safety, and sanitation standards.
• Handle customer complaints and resolve issues to enhance satisfaction.

Leadership and Development

In this role, you will mentor department leaders, conduct performance evaluations, and participate in hiring and training initiatives. The Assistant Store Leader is expected to model Kroger's core values of respect, honesty, and integrity while promoting a culture of teamwork and continuous improvement. Opportunities for advancement to Store Leader or higher roles are available for top performers.

Work Environment

This full-time position requires flexibility with scheduling, including evenings, weekends, and holidays. The role demands strong organizational skills, the ability to thrive in a fast-paced retail setting, and a passion for retail leadership. Join Kroger's dynamic team and contribute to serving millions of customers daily with quality products and outstanding service.