Categories : Retail, Management, Customer Service, Operations

Job Overview

The Assistant Store Leader at Kroger plays a vital role in supporting the Store Leader to ensure the smooth operation of our grocery stores. This position involves overseeing daily store activities, leading associates, driving sales performance, and delivering exceptional customer service. As a key member of the store leadership team, the Assistant Store Leader helps maintain high standards in merchandising, inventory management, and compliance with company policies and safety regulations.

Key Responsibilities

• Assist in managing all aspects of store operations, including opening and closing procedures.
• Lead, coach, and develop a team of associates to achieve performance goals.
• Monitor sales, expenses, and profitability to meet or exceed targets.
• Ensure compliance with health, safety, and sanitation standards.
• Handle customer complaints and resolve issues promptly to enhance satisfaction.

Leadership and Development

In this role, you will collaborate with department heads to optimize staffing, implement merchandising strategies, and execute promotional plans. The Assistant Store Leader fosters a positive work environment, promotes Kroger's culture of diversity and inclusion, and contributes to community engagement initiatives. Strong analytical skills are essential for reviewing reports, forecasting trends, and making data-driven decisions.

Qualifications and Skills

Candidates should possess prior retail management experience, excellent communication abilities, and a passion for customer service. Proficiency in inventory systems and POS software is required. This position demands flexibility to work varied shifts, including evenings, weekends, and holidays. Join Kroger's dynamic team and advance your career in retail leadership while impacting the communities we serve daily.