Categories : Retail, Management, Food Service

Job Overview

The Bakery/Assistant Department Leader at Kroger plays a vital role in supporting the Bakery Department leadership team. This position involves assisting in the daily operations of the bakery, ensuring high standards of product quality, customer satisfaction, and team performance. The role requires a passion for baking, strong leadership skills, and a commitment to Kroger's customer-first philosophy.

Key Responsibilities

• Assist the Department Leader in managing bakery production, including mixing, baking, and decorating a variety of fresh bakery items such as breads, cakes, pastries, and donuts.
• Oversee inventory management, ordering supplies, and maintaining stock levels to ensure product availability.
• Train and coach bakery associates on proper food handling, safety protocols, and customer service best practices.
• Monitor department cleanliness and sanitation standards to comply with health and safety regulations.
• Drive sales through effective merchandising, promotions, and engaging with customers to recommend products.
• Handle customer inquiries, resolve complaints, and ensure a positive shopping experience.
• Support scheduling, performance evaluations, and fostering a collaborative team environment.

Skills and Qualifications

Candidates should have prior experience in bakery operations or food service, with demonstrated leadership abilities. Knowledge of baking techniques, food safety ( ServSafe certification preferred), and inventory systems is essential. Strong communication, problem-solving, and multitasking skills are required to thrive in a fast-paced retail environment.

Why Join Kroger?

As a leader in grocery retail, Kroger offers opportunities for growth, comprehensive training, and a supportive culture. This role provides hands-on experience in department management, ideal for those aiming to advance into full Department Leader positions.