Categories : Retail, Customer Service, Food Service

Job Overview

The Bakery/Deli Clerk at Kroger plays a vital role in our grocery stores by preparing, stocking, and serving high-quality bakery and deli products to customers. This position ensures a welcoming shopping experience in the fresh food departments, emphasizing food safety, customer satisfaction, and team collaboration. Bakery/Deli Clerks handle a variety of tasks including baking fresh goods, slicing meats and cheeses, assembling platters, and maintaining an attractive display of products.

Key Responsibilities

• Prepare and package bakery items such as breads, cakes, pastries, and deli meats/cheeses according to Kroger standards.
• Provide exceptional customer service by assisting shoppers with product recommendations, special orders, and questions about ingredients or allergens.
• Maintain cleanliness and organization of bakery and deli cases, ensuring FIFO (First In, First Out) inventory rotation to guarantee freshness.
• Operate equipment like slicers, ovens, and proofers safely while adhering to health and sanitation regulations.
• Stock shelves, rotate products, and monitor inventory levels to prevent shortages and reduce waste.

Skills and Qualifications

Candidates should possess strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. Physical stamina is required for standing, lifting up to 50 lbs, and handling perishable goods. Food handling certification is a plus. Kroger offers training for all associates to excel in this entry-level role with opportunities for advancement into supervisory positions.

Work Environment

This role involves working in a cool, humid bakery/deli area with early morning shifts, weekends, and holidays. Team members enjoy a supportive culture focused on associate development and community impact. Join Kroger's family of over 275,000 associates nationwide committed to fresh, affordable food for all.