Categories : Retail, Customer Service, Grocery

Job Overview

The Beer-Wine-Liquor Clerk at Kroger is responsible for providing exceptional customer service in the alcohol beverage department while ensuring compliance with all state and federal alcohol regulations. This role involves stocking shelves, maintaining product displays, processing sales, and promoting Kroger's high standards of cleanliness and safety in a fast-paced retail environment.

Key Responsibilities

• Greet customers warmly and assist them in selecting beer, wine, and liquor products based on their preferences and needs.
• Check customer identification to verify legal drinking age and prevent sales to minors.
• Stock and rotate merchandise to ensure freshness, proper inventory levels, and attractive displays that drive sales.
• Operate cash registers, process transactions accurately, and handle returns or exchanges according to company policy.
• Maintain a clean and organized department, including sweeping floors, facing shelves, and adhering to sanitation standards.
• Collaborate with team members to meet sales goals, participate in promotions, and provide product recommendations.
• Follow all safety protocols, including proper handling of breakable items and hazardous materials like cleaning agents.

Skills and Qualifications

Candidates should possess strong customer service skills, attention to detail, and the ability to lift up to 50 pounds. Knowledge of alcohol products is a plus. Kroger offers a supportive work environment with opportunities for advancement in retail careers.

Work Environment

This position requires standing for extended periods, working in coolers, and occasional weekend or evening shifts. Join Kroger's team to contribute to a community-focused retailer serving millions across the US.