Categories : Retail, Management, Customer Service

Job Overview

The Beer-Wine-Liquor Department Leader at Kroger is a key leadership role responsible for overseeing the daily operations of the alcohol beverage department in a high-volume grocery store environment. This position requires a blend of retail management expertise, customer service excellence, and knowledge of alcohol regulations to drive sales, maintain inventory, and ensure compliance with state and federal laws.

Key Responsibilities

• Lead a team of associates in merchandising, stocking, and displaying beer, wine, and liquor products to maximize sales and customer satisfaction.
• Manage department inventory, including ordering, receiving, and rotating stock to minimize waste and ensure product freshness.
• Provide exceptional customer service by assisting shoppers with product recommendations, pairings, and information on promotions.
• Ensure strict adherence to all alcohol sales laws, including age verification, responsible vendor training, and safe handling practices.
• Monitor sales performance, analyze trends, and implement strategies to meet or exceed department goals.
• Train and develop team members, conduct performance evaluations, and schedule staff to optimize coverage.
• Maintain a clean, organized, and visually appealing department that aligns with Kroger's brand standards.
• Collaborate with store management on promotions, events, and special orders to enhance customer experience.

Qualifications and Skills

Candidates should have prior retail leadership experience, strong organizational skills, and a passion for the beverage industry. Knowledge of local alcohol regulations is essential. This role offers opportunities for career growth within Kroger's extensive network of stores.

Join Kroger's dynamic team and lead the way in delivering premium beverage selections to our loyal customers. Competitive pay, comprehensive benefits, and a supportive work culture await the right candidate.