Categories : Retail, Customer Service, Leadership, Alcohol Sales

Job Overview

The Beer-Wine-Liquor Lead Clerk at Kroger plays a vital role in the Alcohol Sales department, overseeing daily operations of the beer, wine, and liquor section in a high-volume grocery store environment. This leadership position involves guiding a team of clerks, ensuring exceptional customer service, maintaining product displays, and driving sales in compliance with state alcohol regulations. As a lead, you will mentor associates, manage inventory, and contribute to merchandising strategies to enhance department performance and customer satisfaction.

Key Responsibilities

• Supervise and train team members on alcohol product knowledge, safe handling, and sales techniques.
• Monitor inventory levels, order stock, and rotate products to ensure freshness and minimize waste.
• Provide expert recommendations to customers on beer, wine, and liquor selections based on preferences and trends.
• Maintain visually appealing displays and signage to promote seasonal promotions and new arrivals.
• Enforce age verification protocols and adhere to all local, state, and federal alcohol laws.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, retail experience in alcohol sales, and a passion for beverages. Knowledge of wine pairings, craft beers, and spirits is highly valued. Excellent communication skills are essential for team coordination and customer interactions. The role requires physical stamina for stocking shelves and lifting cases up to 50 lbs, as well as availability for flexible shifts including evenings, weekends, and holidays.

Why Kroger?

Join Kroger, one of America's largest supermarket chains, and advance your career in retail leadership. Enjoy competitive pay, comprehensive benefits, and opportunities for promotion within our expansive network of stores. Contribute to a customer-first culture while building expertise in the dynamic alcohol beverage industry.