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DAIRY/DEPT LEADER

Kroger

DAIRY/DEPT LEADER

full-timePosted: Feb 3, 2026

Job Description

Categories : Retail, Management, Customer Service

Job Overview

The Dairy/Dept Leader at Kroger is a dynamic leadership role responsible for overseeing the dairy department in a high-volume grocery store environment. This position requires strong organizational skills, customer service expertise, and the ability to manage a team to ensure fresh products, optimal inventory, and exceptional shopping experiences. As a key member of the store's management team, the Dairy/Dept Leader drives sales, maintains department standards, and contributes to overall store success.

Key Responsibilities

  • Lead daily operations of the dairy department, including stocking shelves, rotating products, and monitoring expiration dates to ensure quality and freshness.
  • Supervise and train department associates, scheduling shifts and providing coaching to improve performance.
  • Manage inventory levels, place orders with suppliers, and minimize shrink through effective merchandising and waste control.
  • Provide outstanding customer service, addressing inquiries, recommending products, and resolving complaints promptly.
  • Implement Kroger's merchandising standards, creating attractive displays to boost sales and enhance the shopping experience.
  • Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe department environment.
  • Analyze sales data and trends to forecast demand, optimize product assortment, and achieve departmental financial goals.
  • Collaborate with other department leaders and store management to support promotions, events, and store-wide initiatives.

Qualifications and Skills

Candidates should have prior retail or grocery experience, with demonstrated leadership abilities. Knowledge of dairy products, food safety, and inventory management is essential. Strong communication and problem-solving skills are required to thrive in a fast-paced setting.

Why Join Kroger?

Kroger offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive team environment. Contribute to a company committed to community and customer satisfaction.

Locations

  • Northville, Michigan, United States

Salary

Estimated Salary Rangemedium confidence

47,250 - 60,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and Team Managementintermediate
  • Inventory Managementintermediate
  • Customer Serviceadvanced
  • Food Safety and Sanitationintermediate
  • Merchandising and Visual Displayintermediate
  • Sales Analysis and Forecastingbeginner

Required Qualifications

  • 2+ years in retail or grocery, with at least 1 year in dairy or perishable departments (experience)
  • 1+ year in a supervisory or lead role (experience)
  • High school diploma or equivalent; associate's degree preferred (experience)
  • Food Handler's Card or ServSafe certification (certification)

Responsibilities

  • Oversee daily dairy department operations including stocking, rotation, and quality control
  • Lead, train, and schedule department associates to ensure adequate coverage and performance
  • Manage inventory, order products, and control shrink to meet financial targets
  • Deliver exceptional customer service and resolve issues to enhance satisfaction
  • Maintain compliance with health, safety, and sanitation standards
  • Create effective merchandise displays and implement promotional strategies

Benefits

  • Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contribution
  • Paid Time Off: Generous PTO, vacation, and holiday pay starting from day one
  • Employee Discount: Significant discount on Kroger groceries and merchandise
  • 401k: Employer-matched 401(k) retirement savings plan
  • Other: Tuition reimbursement and career development programs

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Kroger logo

DAIRY/DEPT LEADER

Kroger

DAIRY/DEPT LEADER

full-timePosted: Feb 3, 2026

Job Description

Categories : Retail, Management, Customer Service

Job Overview

The Dairy/Dept Leader at Kroger is a dynamic leadership role responsible for overseeing the dairy department in a high-volume grocery store environment. This position requires strong organizational skills, customer service expertise, and the ability to manage a team to ensure fresh products, optimal inventory, and exceptional shopping experiences. As a key member of the store's management team, the Dairy/Dept Leader drives sales, maintains department standards, and contributes to overall store success.

Key Responsibilities

  • Lead daily operations of the dairy department, including stocking shelves, rotating products, and monitoring expiration dates to ensure quality and freshness.
  • Supervise and train department associates, scheduling shifts and providing coaching to improve performance.
  • Manage inventory levels, place orders with suppliers, and minimize shrink through effective merchandising and waste control.
  • Provide outstanding customer service, addressing inquiries, recommending products, and resolving complaints promptly.
  • Implement Kroger's merchandising standards, creating attractive displays to boost sales and enhance the shopping experience.
  • Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe department environment.
  • Analyze sales data and trends to forecast demand, optimize product assortment, and achieve departmental financial goals.
  • Collaborate with other department leaders and store management to support promotions, events, and store-wide initiatives.

Qualifications and Skills

Candidates should have prior retail or grocery experience, with demonstrated leadership abilities. Knowledge of dairy products, food safety, and inventory management is essential. Strong communication and problem-solving skills are required to thrive in a fast-paced setting.

Why Join Kroger?

Kroger offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive team environment. Contribute to a company committed to community and customer satisfaction.

Locations

  • Northville, Michigan, United States

Salary

Estimated Salary Rangemedium confidence

47,250 - 60,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and Team Managementintermediate
  • Inventory Managementintermediate
  • Customer Serviceadvanced
  • Food Safety and Sanitationintermediate
  • Merchandising and Visual Displayintermediate
  • Sales Analysis and Forecastingbeginner

Required Qualifications

  • 2+ years in retail or grocery, with at least 1 year in dairy or perishable departments (experience)
  • 1+ year in a supervisory or lead role (experience)
  • High school diploma or equivalent; associate's degree preferred (experience)
  • Food Handler's Card or ServSafe certification (certification)

Responsibilities

  • Oversee daily dairy department operations including stocking, rotation, and quality control
  • Lead, train, and schedule department associates to ensure adequate coverage and performance
  • Manage inventory, order products, and control shrink to meet financial targets
  • Deliver exceptional customer service and resolve issues to enhance satisfaction
  • Maintain compliance with health, safety, and sanitation standards
  • Create effective merchandise displays and implement promotional strategies

Benefits

  • Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contribution
  • Paid Time Off: Generous PTO, vacation, and holiday pay starting from day one
  • Employee Discount: Significant discount on Kroger groceries and merchandise
  • 401k: Employer-matched 401(k) retirement savings plan
  • Other: Tuition reimbursement and career development programs

Target Your Resume for "DAIRY/DEPT LEADER" , Kroger

Get personalized recommendations to optimize your resume specifically for DAIRY/DEPT LEADER. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "DAIRY/DEPT LEADER" , Kroger

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

RetailKrogerRetailManagementCustomer Service

Answer 10 quick questions to check your fit for DAIRY/DEPT LEADER @ Kroger.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.