Categories : Retail, Customer Service, Leadership, Grocery

Job Overview

The Dairy/Lead Clerk at Kroger is a leadership role within the grocery department, focusing on the dairy section. This position involves overseeing daily operations, ensuring product quality, and providing exceptional customer service in a fast-paced retail environment. As a lead clerk, you will guide a team of clerks, manage inventory, and maintain compliance with health and safety standards specific to perishable dairy products like milk, cheese, yogurt, and butter.

Key Responsibilities

• Lead the dairy team in stocking shelves, rotating products, and maintaining appealing displays to drive sales.
• Monitor inventory levels, order supplies, and minimize waste through proper stock management.
• Provide knowledgeable assistance to customers, recommending products and addressing inquiries about dairy items.
• Ensure all dairy products meet freshness and quality standards, conducting regular checks and removals as needed.
• Train and mentor junior clerks on best practices for handling perishable goods and customer interactions.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, attention to detail, and experience in retail grocery operations. Familiarity with dairy products and food safety protocols is essential. Kroger offers a supportive work environment with opportunities for advancement.

Work Environment

This role requires standing for extended periods, lifting up to 50 lbs, and working in varying temperatures, including coolers. Flexible scheduling includes weekends and holidays. Join Kroger's team to contribute to a community-focused retailer serving millions.

With over 2,700 stores across the US, Kroger values employee development and customer satisfaction. This position plays a vital role in delivering fresh dairy products to shoppers daily.