Categories : Retail, Customer Service, Management, Grocery

Job Overview

The Dairy Lead Clerk at Kroger plays a vital role in the dairy department, ensuring exceptional customer service, product quality, and efficient operations. As a leader in the department, you will oversee daily stocking, merchandising, and inventory management while assisting customers with product selection and recommendations. This position requires a strong commitment to food safety standards, team collaboration, and maintaining a clean, organized department that meets Kroger's high standards for freshness and presentation.

Key Responsibilities

• Lead the dairy team in stocking shelves, rotating products, and ensuring proper temperature control to maintain product freshness.
• Provide knowledgeable customer service, answering questions about dairy products, dietary needs, and special orders.
• Monitor inventory levels, order supplies, and minimize waste through effective inventory management practices.
• Train and mentor associate team members on department procedures, safety protocols, and customer service best practices.
• Conduct quality checks, remove expired items, and adhere to all health and sanitation regulations.

Skills and Qualifications

Ideal candidates possess prior retail or grocery experience, leadership abilities, and a passion for customer satisfaction. Familiarity with dairy products, POS systems, and basic math for inventory is essential. Kroger offers a supportive environment with opportunities for growth in a dynamic retail setting.

Work Environment

This role involves standing for long periods, lifting up to 50 lbs, and working in a fast-paced store environment, including early mornings, evenings, weekends, and holidays. Join Kroger's Dairy team to contribute to a community-focused grocery experience!