Categories : Retail, Customer Service, Leadership, Grocery Operations

Job Overview

The Dairy Lead Clerk at Kroger plays a vital role in the Dairy department, ensuring exceptional customer service, product quality, and department efficiency. As a leader in the dairy section, you will oversee stocking, merchandising, and inventory management while assisting customers with product selection and recommendations. This position requires a strong commitment to food safety standards, team collaboration, and maintaining the highest levels of cleanliness and organization in a fast-paced grocery environment.

Key Responsibilities

• Lead daily operations in the dairy department, including stocking shelves, rotating products, and monitoring expiration dates to ensure freshness.
• Provide knowledgeable customer service, answering questions about dairy products, dietary needs, and special orders.
• Train and mentor associate team members on department procedures, safety protocols, and Kroger's customer-first philosophy.
• Manage inventory levels, process orders, and minimize waste through accurate forecasting and FIFO (First In, First Out) methods.
• Maintain compliance with health and sanitation regulations, conducting regular cleaning and temperature checks on coolers and display cases.

Skills and Qualifications

Ideal candidates possess prior retail or grocery experience, leadership abilities, and a passion for fresh food products. Excellent communication skills and attention to detail are essential for success in this role. Kroger offers opportunities for growth into higher management positions within the store.

Work Environment

This full-time position involves standing for extended periods, lifting up to 50 lbs, and working in refrigerated areas. Flexible scheduling includes weekends and holidays to support Kroger's 24/7 operations. Join our team and contribute to delivering quality dairy products to our valued customers every day!