Categories : Retail, Customer Service, Leadership, Grocery Operations

Job Overview

The Dairy Lead Clerk at Kroger plays a vital role in the Dairy Department, ensuring exceptional customer service, product quality, and department efficiency. As a leader in the dairy section, you will oversee stocking, merchandising, and inventory management while assisting customers with product selection and recommendations. This position requires a strong commitment to food safety standards, team collaboration, and maintaining a clean, organized department that meets Kroger's high standards for freshness and presentation.

Key Responsibilities

• Lead daily operations in the dairy department, including receiving, inspecting, and stocking perishable items like milk, cheese, yogurt, and butter.
• Monitor product quality, rotate stock to ensure freshness, and reduce shrink through proper inventory control.
• Provide knowledgeable customer service, answering questions about dairy products, dietary needs, and allergens.
• Train and mentor associate team members on department procedures, safety protocols, and merchandising techniques.
• Maintain compliance with health and sanitation regulations, including temperature control and cleaning schedules.
• Assist in ordering and forecasting inventory to meet customer demand and minimize waste.
• Execute promotional displays and signage to drive sales and enhance the shopping experience.

Qualifications and Skills

Candidates should have prior grocery or retail experience, with leadership abilities and a passion for fresh food products. Physical stamina is required for lifting up to 50 lbs and standing for extended periods. Kroger offers comprehensive training to support your success in this dynamic role.

Why Kroger?

Join a leading retailer committed to associate development, community impact, and work-life balance. Advance your career in a supportive environment with opportunities for growth into management positions.