Categories : Retail, Management, Food Service, Customer Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Manager to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This leadership position involves overseeing daily deli activities, including meat and cheese slicing, prepared food production, salad bar maintenance, and hot food service. The role requires strong team leadership to coach associates, manage inventory, and drive sales through merchandising and promotions. You will assist in achieving department goals for sales, profitability, and customer satisfaction while upholding Kroger's commitment to freshness and variety in our deli offerings.

Key Responsibilities

• Lead deli team in providing outstanding customer service and product recommendations.
• Ensure compliance with health and safety regulations in food handling and preparation.
• Manage stock levels, order supplies, and reduce shrink through efficient inventory control.
• Train and develop associates to maintain high performance standards.
• Implement merchandising strategies to boost department sales and enhance visual appeal.

Qualifications and Skills

Candidates should have prior retail or food service experience, with proven leadership abilities. Knowledge of deli operations, food safety (ServSafe certification preferred), and customer-focused service is essential. Physical ability to lift up to 50 lbs, stand for extended periods, and work in a fast-paced environment is required. Excellent communication and problem-solving skills are key to success in this role.

Why Join Kroger?

Advance your career in a supportive environment with opportunities for growth into full Department Leader or higher management positions. Enjoy competitive pay, comprehensive benefits, and associate discounts on groceries. Kroger values diversity and provides training to help you excel.