Categories : Retail, Management, Food Service, Customer Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Manager to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This leadership position involves overseeing daily deli activities, managing associates, and contributing to sales and profitability goals in a fast-paced grocery retail environment.

Key Responsibilities

• Assist in leading the deli team to deliver outstanding customer experiences and maintain department standards.
• Oversee preparation, display, and merchandising of deli products including meats, cheeses, salads, and hot foods.
• Ensure compliance with health, safety, and sanitation regulations in all deli operations.
• Manage inventory, ordering, and stock rotation to minimize waste and maximize freshness.
• Train and coach associates on product knowledge, customer service, and operational procedures.

Customer Focus

Actively engage with customers to understand their needs, recommend products, and resolve issues promptly. Drive sales through suggestive selling and promotional initiatives while fostering loyalty to Kroger's deli offerings.

Leadership & Team Development

Support scheduling, performance evaluations, and staff development. Step in to manage the department in the absence of the Department Leader, demonstrating strong decision-making and problem-solving skills.

Physical Requirements

This role requires standing for extended periods, lifting up to 50 lbs, and working in refrigerated environments. Flexibility to work varied shifts including evenings, weekends, and holidays is essential.

Join Kroger's deli team to advance your retail management career while making a difference in the community through quality food service.