Categories : Retail, Management, Food Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Head to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This position involves leading a team of associates, managing daily deli production, and contributing to the overall success of the department in a fast-paced grocery retail environment. The ideal candidate is passionate about fresh food preparation, customer satisfaction, and team leadership.

Key Responsibilities

• Assist in supervising deli staff, including scheduling, training, and performance evaluations.
• Oversee the preparation of deli items such as salads, meats, cheeses, and hot foods to meet Kroger's quality standards.
• Ensure compliance with health and safety regulations, including proper food handling and sanitation practices.
• Manage inventory, ordering supplies, and minimizing waste to control costs.
• Provide outstanding customer service by addressing inquiries, special orders, and resolving complaints promptly.
• Monitor sales performance and implement merchandising strategies to drive department revenue.
• Collaborate with other departments to promote cross-selling opportunities and store promotions.

Qualifications and Skills

Candidates should have prior experience in deli or food service operations, strong leadership abilities, and knowledge of food safety protocols. Excellent communication skills and the ability to thrive in a dynamic retail setting are essential. This role offers opportunities for growth within Kroger's extensive network of stores.

Work Environment

Expect a hands-on role involving standing for extended periods, lifting up to 50 lbs, and working in a refrigerated environment. Flexible scheduling includes weekends and holidays. Join Kroger's team to make a difference in your community while advancing your career in retail management.