Categories : Retail, Management, Food Service, Customer Service

Job Overview

The Deli/Asst Dept Leader at Kroger plays a vital role in supporting the Deli Department Leader in managing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position involves leading a team of associates, overseeing deli production, merchandising, and inventory control to drive department sales and profitability. The Asst Dept Leader collaborates closely with the department head to execute merchandising strategies, train staff, and resolve customer issues promptly.

Key Responsibilities

• Assist in supervising deli associates, scheduling shifts, and providing training on food preparation and safety protocols.
• Monitor inventory levels, order supplies, and minimize waste to optimize costs.
• Ensure compliance with health and sanitation regulations, including proper food handling and storage.
• Drive sales through effective merchandising, product sampling, and promotional activities.
• Handle customer inquiries, special orders, and complaints to enhance satisfaction.

Skills and Qualifications

Candidates should demonstrate strong leadership abilities, knowledge of deli products, and proficiency in customer service. Previous retail or food service experience is essential, along with the ability to work in a fast-paced environment. Physical stamina for standing, lifting, and stocking is required. Kroger values team players committed to our customer-first philosophy.

Work Environment

This role involves working in a busy grocery store deli environment, with flexible hours including evenings, weekends, and holidays. Opportunities for advancement within Kroger's leadership track are available for high performers.