Categories : Retail, Management, Customer Service, Food Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Manager to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This position involves leading a team of associates, managing inventory, and driving sales in a fast-paced grocery retail environment. The ideal candidate is passionate about fresh deli products, customer satisfaction, and team leadership.

Key Responsibilities

• Assist in supervising daily deli operations, including food preparation, slicing meats and cheeses, and maintaining display cases.
• Ensure compliance with health and safety regulations, proper sanitation, and food handling standards.
• Train and coach deli associates on product knowledge, customer service, and operational procedures.
• Monitor inventory levels, order supplies, and minimize waste to control costs.
• Drive sales through merchandising, promotions, and engaging with customers to recommend products.
• Handle customer inquiries, resolve complaints, and maintain a positive shopping experience.
• Support opening and closing procedures, including cash handling and department cleanliness.

Qualifications and Skills

Candidates should have prior retail or food service experience, strong leadership abilities, and knowledge of deli products. Excellent communication, multitasking, and problem-solving skills are essential. Physical ability to lift up to 50 lbs and stand for extended periods is required. Flexibility to work varied shifts, including evenings, weekends, and holidays, is necessary.

Why Kroger?

Join Kroger's dynamic team and contribute to a company committed to freshness, community, and career growth. Advance your retail career with opportunities for promotion and professional development in a supportive environment.