Categories : Retail, Management, Customer Service, Food Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Head to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This position involves leading a team of deli associates, managing daily workflows, and contributing to the department's sales and profitability goals. As an assistant leader, you will assist in merchandising fresh deli products, preparing orders, and maintaining an inviting department atmosphere that drives customer loyalty.

Key Responsibilities

• Supervise deli staff during shifts, providing guidance on tasks such as slicing meats, preparing salads, and assembling platters.
• Ensure compliance with health and safety regulations, including proper food handling, sanitation, and temperature control.
• Assist in inventory management, ordering supplies, and minimizing waste to optimize costs.
• Engage with customers to recommend products, handle special requests, and resolve complaints promptly.
• Support merchandising efforts by creating attractive displays and promoting seasonal specials.

Qualifications and Skills

Candidates should have prior retail or food service experience, strong leadership abilities, and a passion for customer satisfaction. Knowledge of deli operations, food safety protocols, and inventory systems is essential. This role requires physical stamina for standing, lifting, and working in a fast-paced environment.

Why Join Kroger?

At Kroger, we value our associates and offer competitive pay, comprehensive benefits, and opportunities for career growth within our expansive network of stores. As a Deli/Assistant Department Leader, you'll gain hands-on management experience while contributing to a community-focused retailer committed to freshness and quality.