Categories : Retail, Management, Food Service, Customer Service

Job Overview

The Deli/Asst Dept Leader at Kroger plays a vital role in supporting the Deli Department Leader in managing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position involves leading a team of associates, overseeing deli production, merchandising, and inventory control in a fast-paced grocery retail environment. The Asst Dept Leader collaborates closely with the department head to drive sales, execute promotional strategies, and foster a positive team culture.

Key Responsibilities

• Assist in supervising deli staff, including scheduling, training, and performance coaching.
• Ensure compliance with health and safety regulations, including proper food handling and sanitation practices.
• Manage inventory levels, order supplies, and minimize waste to optimize department profitability.
• Provide outstanding customer service by addressing inquiries, recommending products, and resolving issues promptly.
• Prepare and maintain deli products such as meats, cheeses, salads, and hot foods to meet quality and presentation standards.
• Monitor sales performance, implement merchandising plans, and participate in inventory audits.
• Support opening and closing procedures, including cash handling and department cleanliness.

Qualifications and Skills

Candidates should have prior retail or food service experience, strong leadership abilities, and a passion for customer satisfaction. Knowledge of deli operations, food safety (ServSafe certification preferred), and inventory management is essential. Excellent communication, multitasking, and problem-solving skills are required to thrive in this dynamic role.

Why Join Kroger?

Advance your career in retail management while enjoying competitive pay, comprehensive benefits, and opportunities for growth within one of America's largest supermarket chains. Kroger values teamwork, innovation, and community impact.