Categories : Retail, Management, Food Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Head to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This position involves leading a team of associates, managing daily deli production, and contributing to the overall success of the department within a fast-paced grocery retail environment. The role requires strong leadership skills, attention to detail, and a passion for delivering fresh, high-quality deli products to customers.

Key Responsibilities

• Assist in supervising deli staff, including scheduling, training, and performance evaluations.
• Oversee preparation of deli items such as meats, cheeses, salads, and hot foods to meet Kroger's quality standards.
• Ensure compliance with health and safety regulations, including proper food handling and sanitation practices.
• Manage inventory, ordering supplies, and minimizing waste to control costs.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Monitor sales performance and implement strategies to drive department revenue.
• Collaborate with other departments to promote cross-selling opportunities.

Qualifications and Skills

Candidates should have prior retail or food service experience, with demonstrated leadership abilities. Knowledge of deli operations, food safety (e.g., ServSafe certification), and inventory management is essential. Strong communication and problem-solving skills are required to thrive in this dynamic role.

Work Environment

This position involves standing for extended periods, lifting up to 50 lbs, and working in a refrigerated environment. Flexible availability, including evenings, weekends, and holidays, is necessary. Kroger offers a supportive team atmosphere with opportunities for career growth in retail management.