Categories : Retail, Management, Food Service, Customer Service

Job Overview

The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Head to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This position involves leading a team of deli associates, managing daily workflows, and contributing to the department's sales and profitability goals. As an assistant leader, you will assist in merchandising fresh deli items, prepared foods, cheeses, and meats while fostering a positive work environment.

Key Responsibilities

• Supervise deli staff during shifts, including scheduling, training, and performance coaching.
• Ensure compliance with health and safety regulations, including proper food handling and sanitation practices.
• Assist customers with product recommendations, special orders, and resolving complaints to drive satisfaction and loyalty.
• Monitor inventory levels, order supplies, and minimize waste to optimize department efficiency.
• Prepare and maintain attractive deli displays to promote sales of signature items like salads, sandwiches, and party platters.

Skills and Qualifications

Ideal candidates bring prior retail or food service experience, strong leadership abilities, and a passion for customer-focused service. Knowledge of deli products and food preparation is essential. This role requires physical stamina for standing, lifting up to 50 lbs, and working in a fast-paced environment. Kroger offers opportunities for growth into full Department Leader positions.

Why Join Kroger?

Work for a leading grocery retailer with competitive pay, comprehensive benefits, and career advancement. Enjoy associate discounts, flexible scheduling, and a supportive team culture committed to community impact and sustainability.