Categories : Retail, Management, Food Service

Job Overview

The Deli/Asst Dept Leader at Kroger plays a vital role in supporting the Deli Department leadership team. This position involves assisting the Department Leader in all aspects of deli operations, including food preparation, customer service, inventory management, and team supervision. The role ensures the deli department runs smoothly, delivering high-quality fresh and prepared foods while upholding Kroger's commitment to customer satisfaction and food safety standards.

Key Responsibilities

• Assist in leading the deli team to achieve sales goals and maintain department standards.
• Oversee daily food preparation, slicing, and packaging of deli items such as meats, cheeses, salads, and hot foods.
• Provide exceptional customer service, offering product recommendations and handling special orders.
• Monitor inventory levels, order supplies, and reduce shrink through proper stock rotation and waste control.
• Ensure compliance with health and safety regulations, including sanitation and temperature controls.
• Train and coach associates on deli procedures, product knowledge, and customer engagement.
• Support merchandising efforts to create attractive displays that drive impulse purchases.
• Handle customer complaints and resolve issues promptly to maintain positive relations.

Qualifications and Skills

Candidates should have prior retail or food service experience, strong leadership abilities, and a passion for fresh foods. Knowledge of deli products and safe food handling is essential. This role requires flexibility to work in a fast-paced environment, including weekends and holidays.

Why Join Kroger?

As an Asst Dept Leader, you'll enjoy competitive pay, comprehensive benefits, and opportunities for career growth within one of America's largest grocery retailers. Kroger values teamwork, innovation, and community involvement, making it a rewarding place to build your career in retail management.