DELI/ASST DEPT LEADER
Kroger
DELI/ASST DEPT LEADER
Job Description
Categories : Retail, Management, Food Service, Customer Service
Job Overview
The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Manager to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This leadership position involves overseeing daily deli activities, managing associates, and contributing to sales and profitability goals in a fast-paced grocery retail environment.
Key Responsibilities
- Assist in leading the deli team to deliver outstanding customer experiences and maintain department standards.
- Oversee food preparation, including slicing meats and cheeses, assembling platters, and ensuring hot and cold deli items meet quality specifications.
- Manage inventory, order supplies, and monitor stock levels to prevent shortages or overstocking.
- Train and coach associates on deli procedures, safety protocols, and customer service best practices.
- Ensure compliance with health and sanitation regulations, including proper food handling and storage.
Customer Focus
Actively engage with customers to understand their needs, recommend products, and resolve issues promptly. Promote deli specials, loyalty programs, and upsell opportunities to drive sales.
Leadership and Development
Support scheduling, performance evaluations, and associate development. Foster a positive team environment while achieving departmental KPIs such as sales targets and waste reduction. This role requires flexibility, including weekends and holidays, and offers opportunities for career growth within Kroger's extensive retail network.
Locations
- Pagosa Springs, Colorado, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Managementintermediate
- Customer Service Excellenceadvanced
- Food Safety and Sanitationadvanced
- Inventory Managementintermediate
- Food Preparation and Handlingintermediate
- Sales and Merchandisingintermediate
Required Qualifications
- 2+ years in deli, food service, or grocery retail (experience)
- 1+ year in a supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Food Handler's Card or ServSafe certification preferred (certification)
Responsibilities
- Assist Deli Manager in daily operations, including opening/closing procedures and shift supervision
- Prepare and display deli products, ensuring freshness, presentation, and adherence to recipes
- Provide superior customer service, handle special orders, and resolve complaints effectively
- Manage inventory, place orders, and minimize waste through proper rotation and forecasting
- Train and develop associates, conduct performance feedback, and ensure compliance with safety standards
- Monitor sales performance, implement promotions, and contribute to department profitability goals
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, holidays, and personal days
- Employee Discount: Significant discounts on Kroger groceries and merchandise
- Retirement: 401(k) plan with employer matching contributions
- Additional: Tuition assistance, associate stock purchase plan, and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for DELI/ASST DEPT LEADER @ Kroger.
Related Books and Jobs
DELI/ASST DEPT LEADER
Kroger
DELI/ASST DEPT LEADER
Job Description
Categories : Retail, Management, Food Service, Customer Service
Job Overview
The Deli/Assistant Department Leader at Kroger plays a vital role in supporting the Deli Department Manager to ensure smooth operations, exceptional customer service, and high standards of food safety and quality. This leadership position involves overseeing daily deli activities, managing associates, and contributing to sales and profitability goals in a fast-paced grocery retail environment.
Key Responsibilities
- Assist in leading the deli team to deliver outstanding customer experiences and maintain department standards.
- Oversee food preparation, including slicing meats and cheeses, assembling platters, and ensuring hot and cold deli items meet quality specifications.
- Manage inventory, order supplies, and monitor stock levels to prevent shortages or overstocking.
- Train and coach associates on deli procedures, safety protocols, and customer service best practices.
- Ensure compliance with health and sanitation regulations, including proper food handling and storage.
Customer Focus
Actively engage with customers to understand their needs, recommend products, and resolve issues promptly. Promote deli specials, loyalty programs, and upsell opportunities to drive sales.
Leadership and Development
Support scheduling, performance evaluations, and associate development. Foster a positive team environment while achieving departmental KPIs such as sales targets and waste reduction. This role requires flexibility, including weekends and holidays, and offers opportunities for career growth within Kroger's extensive retail network.
Locations
- Pagosa Springs, Colorado, United States
Salary
39,900 - 52,800 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and Team Managementintermediate
- Customer Service Excellenceadvanced
- Food Safety and Sanitationadvanced
- Inventory Managementintermediate
- Food Preparation and Handlingintermediate
- Sales and Merchandisingintermediate
Required Qualifications
- 2+ years in deli, food service, or grocery retail (experience)
- 1+ year in a supervisory or lead role (experience)
- High school diploma or equivalent (experience)
- Food Handler's Card or ServSafe certification preferred (certification)
Responsibilities
- Assist Deli Manager in daily operations, including opening/closing procedures and shift supervision
- Prepare and display deli products, ensuring freshness, presentation, and adherence to recipes
- Provide superior customer service, handle special orders, and resolve complaints effectively
- Manage inventory, place orders, and minimize waste through proper rotation and forecasting
- Train and develop associates, conduct performance feedback, and ensure compliance with safety standards
- Monitor sales performance, implement promotions, and contribute to department profitability goals
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
- Paid Time Off: Generous PTO, vacation, holidays, and personal days
- Employee Discount: Significant discounts on Kroger groceries and merchandise
- Retirement: 401(k) plan with employer matching contributions
- Additional: Tuition assistance, associate stock purchase plan, and career development programs
Tags & Categories
Answer 10 quick questions to check your fit for DELI/ASST DEPT LEADER @ Kroger.
Related Books and Jobs