Categories : Retail, Management, Food Service, Customer Service

Job Overview

The Deli/Asst Dept Leader at Kroger plays a vital role in supporting the Deli Department leadership team to ensure exceptional customer service, product quality, and operational efficiency. This position involves assisting the Department Leader in all aspects of deli operations, including food preparation, inventory management, team supervision, and maintaining compliance with health and safety standards. As an Assistant Department Leader, you will help drive sales, manage staff schedules, and contribute to creating a positive shopping experience for Kroger customers.

Key Responsibilities

• Assist in leading the deli team to meet daily sales goals and service standards.
• Oversee food preparation, slicing, and packaging to ensure freshness and presentation.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.
• Train and coach associates on deli procedures, safety protocols, and customer service best practices.
• Maintain a clean, organized, and sanitary deli department in line with FDA and company guidelines.

Customer Focus

Interact directly with customers to recommend products, handle special orders, and resolve issues promptly. Promote deli specials and seasonal items to boost sales. Foster a welcoming environment that encourages repeat business and customer loyalty.

Leadership and Development

Support the Department Leader in performance evaluations, scheduling, and conflict resolution. Identify training needs and promote a culture of teamwork and accountability. Participate in store meetings and contribute ideas for department improvements. This role requires flexibility, including weekends and holidays, to ensure smooth operations.

Join Kroger's Deli team and advance your career in retail leadership while making a difference in your community. Competitive pay, comprehensive benefits, and opportunities for growth await.