Categories : Retail, Customer Service, Food Service

Job Overview

The Deli/Coffee Shop Barista at Kroger is responsible for providing exceptional customer service in a fast-paced deli and coffee shop environment. This role involves preparing high-quality coffee beverages, deli items, and ensuring a clean, welcoming atmosphere for shoppers. Baristas interact directly with customers, take orders accurately, and maintain inventory levels to support seamless operations in Kroger's grocery stores.

Key Responsibilities

• Prepare and serve a variety of coffee drinks, including espresso, lattes, cappuccinos, and iced beverages, following Kroger's recipes and standards.
• Handle deli counter duties such as slicing meats and cheeses, assembling sandwiches, salads, and other prepared foods.
• Provide friendly, efficient customer service, addressing inquiries, processing transactions, and resolving issues promptly.
• Maintain cleanliness and organization of the coffee shop and deli areas, including equipment sanitation and stocking supplies.
• Monitor inventory, rotate stock to ensure freshness, and report low stock levels to management.
• Upsell products and promotions to enhance customer satisfaction and sales.

Skills and Qualifications

Candidates should possess strong customer service skills, basic food handling knowledge, and the ability to multitask in a busy retail setting. Prior experience in food service or hospitality is preferred. Kroger offers training for barista certification and safe food handling practices.

Work Environment

This position involves standing for extended periods, working in a cool deli environment, and occasional lifting of up to 50 pounds. Flexible scheduling includes weekends and holidays. Join Kroger's team to contribute to a community-focused retail experience while advancing your career in food service.

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