Categories : Retail, Customer Service, Food Service

Job Overview

The Deli/Coffee Shop Barista at Kroger is responsible for delivering exceptional customer service while preparing high-quality coffee beverages, deli items, and maintaining a clean and inviting department environment. This role combines barista expertise with deli operations in a fast-paced grocery retail setting, ensuring customers enjoy fresh, delicious products and a positive shopping experience.

Key Responsibilities

• Prepare and serve a variety of coffee drinks, including espresso, lattes, cappuccinos, and iced beverages, following Kroger's recipes and standards.
• Handle deli operations such as slicing meats and cheeses, assembling sandwiches, salads, and hot foods to meet customer orders accurately and efficiently.
• Provide outstanding customer service by greeting guests, taking orders, recommending products, and resolving any issues promptly.
• Maintain cleanliness and organization of the coffee shop and deli areas, including equipment sanitation, stocking supplies, and adhering to food safety protocols.
• Operate cash registers, process transactions, and handle payments using POS systems while promoting loyalty programs and additional sales.

Skills and Qualifications

Candidates should possess strong customer-facing skills, basic food preparation knowledge, and the ability to thrive in a team-oriented environment. Prior experience in food service or retail is preferred. Kroger offers comprehensive training to ensure success in this dynamic role.

Work Environment

This position involves standing for extended periods, working in a cool deli environment, and occasional lifting of up to 50 pounds. Flexible scheduling includes weekends and holidays. Join Kroger's Deli/Coffee Shop team to contribute to a community-focused retailer with growth opportunities.