Categories : Retail, Customer Service, Food Service, Leadership

Job Overview

The Deli/Lead Clerk at Kroger is a leadership role within the deli department, responsible for assisting with daily operations, supervising associates, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position requires a blend of hands-on deli production skills and team leadership abilities to drive department success in a fast-paced grocery retail environment.

Key Responsibilities

• Lead a team of deli clerks by providing guidance, training, and performance feedback to ensure smooth operations.
• Prepare and serve a variety of deli products, including sliced meats, cheeses, salads, and hot foods, while adhering to portion control and presentation standards.
• Manage inventory by ordering supplies, rotating stock, and minimizing waste to optimize department profitability.
• Deliver outstanding customer service by assisting shoppers, fulfilling special orders, and addressing inquiries or complaints promptly.
• Ensure compliance with health and safety regulations, including proper sanitation, temperature control, and food handling practices.

Skills and Qualifications

Candidates should have prior experience in deli or food service, strong leadership capabilities, and the ability to multitask in a high-volume setting. Knowledge of food safety protocols and customer service excellence is essential. This role offers opportunities for growth within Kroger's dynamic retail organization.

Work Environment

Expect a collaborative team atmosphere with physical demands such as standing for extended periods, lifting up to 50 lbs, and working in refrigerated areas. Flexible scheduling includes weekends and holidays. Join Kroger to contribute to a customer-focused culture while advancing your career in retail leadership.