Categories : Retail, Customer Service, Food Service, Leadership

Job Overview

The Deli/Lead Clerk at Kroger plays a vital role in the Deli department, ensuring exceptional customer service while leading daily operations. This position involves preparing high-quality deli products, managing inventory, and supervising a team of clerks to maintain department standards. As a leader, you will assist in training staff, monitoring food safety, and driving sales through merchandising and promotions. Kroger values associates who thrive in a fast-paced retail environment, prioritizing freshness, cleanliness, and customer satisfaction.

Key Responsibilities

• Lead deli team in slicing meats, cheeses, and preparing salads/party platters.
• Ensure compliance with health and safety regulations, including proper food handling and sanitation.
• Provide outstanding customer service by assisting shoppers, recommending products, and fulfilling special orders.
• Monitor inventory levels, rotate stock, and place orders to prevent shortages or waste.
• Train and coach junior clerks on best practices, performance standards, and company policies.

Skills and Qualifications

Candidates should have prior deli or food service experience, strong leadership abilities, and knowledge of food safety protocols. Excellent communication skills are essential for team coordination and customer interactions. Physical stamina is required for standing, lifting up to 50 lbs, and working in a refrigerated environment. Kroger offers opportunities for growth into management roles for top performers.

Work Environment

This role involves flexible shifts including evenings, weekends, and holidays in a bustling grocery store setting. Join Kroger's dynamic team and contribute to a community-focused retailer serving millions across the US.