Categories : Retail, Customer Service, Food Service, Leadership

Job Overview

The Deli/Lead Clerk at Kroger plays a vital role in the Deli department, ensuring exceptional customer service while leading daily operations. This position involves preparing high-quality deli products, managing inventory, and supervising a team of clerks to maintain department standards. As a leader, you will assist in training staff, monitoring food safety, and driving sales through merchandising and promotions. Kroger values associates who thrive in a fast-paced retail environment, delivering fresh meals and friendly service to our loyal customers.

Key Responsibilities

• Prepare and slice deli meats, cheeses, and salads according to customer specifications.
• Lead a team of deli clerks, providing guidance and ensuring smooth workflow during peak hours.
• Maintain cleanliness and organization of the deli case, equipment, and backroom storage.
• Monitor product quality, expiration dates, and inventory levels to minimize waste and ensure freshness.
• Assist customers with product recommendations, special orders, and resolving complaints promptly.
• Execute merchandising plans, including signage, displays, and promotional setups to boost sales.
• Adhere to all food safety protocols, sanitation standards, and company policies.
• Operate deli equipment such as slicers, scales, and ovens safely and efficiently.

Skills and Qualifications

Ideal candidates have prior deli or food service experience, strong leadership abilities, and a passion for customer satisfaction. Knowledge of food handling regulations is essential. This role requires physical stamina for standing, lifting up to 50 lbs, and working in a refrigerated environment. Flexibility to work varied shifts, including evenings, weekends, and holidays, is necessary. Kroger offers opportunities for growth into management positions for top performers.

Why Kroger?

Join a company committed to associate development and community impact. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. Advance your career in retail with ongoing training and promotion paths.