Categories : Retail, Customer Service, Food Service, Leadership

Job Overview

The Deli/Lead Clerk at Kroger is a leadership role within the deli department, responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position combines hands-on deli production with team supervision, making it ideal for experienced retail associates ready to take on more responsibility in a fast-paced grocery environment.

Key Responsibilities

• Lead a team of deli clerks in preparing and serving fresh deli items, including meats, cheeses, salads, and hot foods.
• Ensure compliance with all health and safety regulations, including proper food handling, sanitation, and temperature control.
• Provide outstanding customer service by assisting shoppers, taking orders, and recommending products to enhance the shopping experience.
• Manage inventory by ordering supplies, rotating stock, and minimizing waste to control costs.
• Train and coach team members on deli procedures, product knowledge, and company policies.

Qualifications and Skills

Candidates should have prior deli or food service experience, strong leadership abilities, and a passion for customer satisfaction. Knowledge of food safety standards is essential. This role requires the ability to stand for long periods, lift up to 50 pounds, and work flexible hours including evenings, weekends, and holidays.

Why Join Kroger?

Kroger offers a supportive work environment with opportunities for advancement, competitive pay, and comprehensive benefits. As a Deli/Lead Clerk, you'll contribute to a vital department that delights customers with fresh, high-quality products daily.

This position plays a crucial role in driving department sales and fostering team success in one of America's leading grocery retailers.