Categories : Retail, Customer Service, Food Service, Leadership

Job Overview

The Deli/Lead Clerk position at Kroger is a leadership role within the deli department of our grocery stores. As a Deli/Lead Clerk, you will oversee daily operations, ensure high standards of food preparation and customer service, and guide a team of deli associates to deliver exceptional shopping experiences. This role combines hands-on deli production with supervisory responsibilities, focusing on freshness, quality, and efficiency in a fast-paced retail environment.

Key Responsibilities

• Lead deli team in preparing and slicing meats, cheeses, and prepared foods while maintaining strict food safety standards.
• Monitor inventory levels, order supplies, and manage stock rotation to minimize waste and ensure product availability.
• Provide guidance and training to deli clerks, scheduling shifts and delegating tasks effectively.
• Deliver outstanding customer service by assisting shoppers, fulfilling special orders, and addressing inquiries or complaints promptly.
• Maintain a clean and organized deli department, adhering to health codes, sanitation protocols, and company presentation guidelines.

Skills and Qualifications

Ideal candidates possess prior experience in deli or food service, strong leadership abilities, and a commitment to food safety. Knowledge of deli equipment such as slicers, ovens, and scales is essential. Excellent communication skills are required to interact with team members and customers. Physical stamina is necessary for standing long hours, lifting up to 50 lbs, and working in refrigerated environments. A valid food handler's certification is preferred.

Work Environment and Benefits

Join Kroger's dynamic team where you can advance your career in retail food service. Enjoy competitive pay, comprehensive benefits, and opportunities for promotion within our nationwide network of stores. This role supports full-time schedules with potential for overtime during peak periods.

At Kroger, we value diversity and inclusion, fostering a supportive workplace that prioritizes employee growth and customer satisfaction. Apply today to lead our deli team and contribute to our mission of providing fresh, quality products every day.