DIGITAL EXPERIENCE SPECIALISTS
Kroger
DIGITAL EXPERIENCE SPECIALISTS
Job Description
Categories : Digital Marketing, Information Technology, Retail, Customer Experience
Job Overview
The Digital Experience Specialist at Kroger plays a pivotal role in enhancing the company's online presence and customer digital interactions. This position focuses on optimizing digital platforms, including the Kroger app, website, and e-commerce services, to deliver seamless, user-friendly experiences that drive customer loyalty and sales. As a key member of the digital team, you will collaborate with marketing, IT, and store operations to innovate and maintain digital tools that support Kroger's position as a leading grocery retailer.
Key Responsibilities
- Design and implement user interface improvements for Kroger's digital platforms.
- Analyze user data and feedback to refine digital experiences.
- Ensure mobile and web applications meet accessibility and performance standards.
Skills and Qualifications
Candidates should possess strong technical skills in web development, UX/UI design, and data analytics. Experience in retail or e-commerce environments is highly valued. Kroger offers a dynamic work environment with opportunities for growth in digital innovation.
Why Join Kroger?
Work with a Fortune 500 company committed to fresh ideas and customer satisfaction. Enjoy comprehensive benefits and the chance to impact millions of shoppers daily through cutting-edge digital solutions. This role requires a passion for technology and customer-centric design, with a minimum of 3 years in digital experience roles.
In this position, you will conduct A/B testing, monitor key performance indicators like page load times and conversion rates, and integrate feedback loops to continuously improve the digital journey. Collaboration with cross-functional teams ensures alignment with business goals, such as increasing online grocery orders and personalized marketing campaigns. Kroger's digital transformation initiative provides the perfect platform for professionals eager to make a tangible difference in retail technology.
Locations
- Blue Ash, Ohio, United States
Salary
78,750 - 104,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- UX/UI Designadvanced
- Web Developmentintermediate
- Data Analyticsintermediate
- A/B Testingintermediate
- Agile Methodologiesadvanced
- HTML/CSS/JavaScriptadvanced
Required Qualifications
- 3+ years in digital experience or UX/UI roles (experience)
- Bachelor's degree in Computer Science, Design, or related field (experience)
- Proficiency in Google Analytics or similar tools (experience)
- Retail or e-commerce experience preferred (experience)
Responsibilities
- Develop and optimize user interfaces for Kroger's website and mobile app to enhance customer engagement
- Conduct user research and usability testing to identify pain points in digital customer journeys
- Analyze digital performance metrics and generate reports to inform business decisions
- Collaborate with marketing and IT teams to launch new digital features and campaigns
- Ensure all digital platforms comply with accessibility standards (WCAG) and best practices
- Monitor competitor digital experiences and recommend innovative improvements
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with low premiums
- Paid Time Off: Generous PTO including vacation, sick days, and paid holidays
- Employee Discount: Significant discounts on Kroger groceries and merchandise
- 401k: Company-matched 401(k) retirement savings plan
- Professional Development: Tuition reimbursement and ongoing training opportunities
Tags & Categories
Answer 10 quick questions to check your fit for DIGITAL EXPERIENCE SPECIALISTS @ Kroger.
Related Books and Jobs
DIGITAL EXPERIENCE SPECIALISTS
Kroger
DIGITAL EXPERIENCE SPECIALISTS
Job Description
Categories : Digital Marketing, Information Technology, Retail, Customer Experience
Job Overview
The Digital Experience Specialist at Kroger plays a pivotal role in enhancing the company's online presence and customer digital interactions. This position focuses on optimizing digital platforms, including the Kroger app, website, and e-commerce services, to deliver seamless, user-friendly experiences that drive customer loyalty and sales. As a key member of the digital team, you will collaborate with marketing, IT, and store operations to innovate and maintain digital tools that support Kroger's position as a leading grocery retailer.
Key Responsibilities
- Design and implement user interface improvements for Kroger's digital platforms.
- Analyze user data and feedback to refine digital experiences.
- Ensure mobile and web applications meet accessibility and performance standards.
Skills and Qualifications
Candidates should possess strong technical skills in web development, UX/UI design, and data analytics. Experience in retail or e-commerce environments is highly valued. Kroger offers a dynamic work environment with opportunities for growth in digital innovation.
Why Join Kroger?
Work with a Fortune 500 company committed to fresh ideas and customer satisfaction. Enjoy comprehensive benefits and the chance to impact millions of shoppers daily through cutting-edge digital solutions. This role requires a passion for technology and customer-centric design, with a minimum of 3 years in digital experience roles.
In this position, you will conduct A/B testing, monitor key performance indicators like page load times and conversion rates, and integrate feedback loops to continuously improve the digital journey. Collaboration with cross-functional teams ensures alignment with business goals, such as increasing online grocery orders and personalized marketing campaigns. Kroger's digital transformation initiative provides the perfect platform for professionals eager to make a tangible difference in retail technology.
Locations
- Blue Ash, Ohio, United States
Salary
78,750 - 104,500 USD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- UX/UI Designadvanced
- Web Developmentintermediate
- Data Analyticsintermediate
- A/B Testingintermediate
- Agile Methodologiesadvanced
- HTML/CSS/JavaScriptadvanced
Required Qualifications
- 3+ years in digital experience or UX/UI roles (experience)
- Bachelor's degree in Computer Science, Design, or related field (experience)
- Proficiency in Google Analytics or similar tools (experience)
- Retail or e-commerce experience preferred (experience)
Responsibilities
- Develop and optimize user interfaces for Kroger's website and mobile app to enhance customer engagement
- Conduct user research and usability testing to identify pain points in digital customer journeys
- Analyze digital performance metrics and generate reports to inform business decisions
- Collaborate with marketing and IT teams to launch new digital features and campaigns
- Ensure all digital platforms comply with accessibility standards (WCAG) and best practices
- Monitor competitor digital experiences and recommend innovative improvements
Benefits
- Health/Insurance: Comprehensive medical, dental, and vision insurance plans with low premiums
- Paid Time Off: Generous PTO including vacation, sick days, and paid holidays
- Employee Discount: Significant discounts on Kroger groceries and merchandise
- 401k: Company-matched 401(k) retirement savings plan
- Professional Development: Tuition reimbursement and ongoing training opportunities
Tags & Categories
Answer 10 quick questions to check your fit for DIGITAL EXPERIENCE SPECIALISTS @ Kroger.
Related Books and Jobs