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DRUG-GEN MDSE/DEPT LEADER

Kroger

DRUG-GEN MDSE/DEPT LEADER

full-timePosted: Oct 21, 2025

Job Description

Categories : Retail, Management, Pharmacy, Customer Service

Job Overview

The Drug-Gen MDSE/Dept Leader at Kroger is a pivotal leadership role in the general merchandise and drugstore department, overseeing daily operations, team management, and customer satisfaction in a fast-paced retail environment. This position ensures the department runs smoothly, merchandise is attractively displayed, inventory is managed efficiently, and sales targets are met. As a leader, you will motivate associates, handle customer inquiries, and maintain compliance with health and safety standards specific to over-the-counter drugs, health products, and general merchandise.

Key Responsibilities

  • Lead a team of associates in stocking, merchandising, and selling drug-general products.
  • Monitor inventory levels, place orders, and minimize shrinkage through effective loss prevention practices.
  • Provide exceptional customer service, offering product recommendations and resolving complaints promptly.
  • Ensure department compliance with FDA regulations, store policies, and merchandising standards.
  • Train and develop team members to achieve high performance and foster a positive work culture.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, retail experience, and knowledge of health and beauty products. This role requires excellent communication, problem-solving, and organizational skills to drive department success. Kroger offers opportunities for growth within a supportive retail network.

Why Kroger?

Join a leading grocery retailer committed to community service and employee development. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your contributions matter. Advance your career in retail management with Kroger's proven training programs.

Locations

  • Phoenix, Arizona, United States

Salary

Estimated Salary Rangemedium confidence

47,250 - 71,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and Team Managementadvanced
  • Inventory Managementintermediate
  • Customer Service Excellenceadvanced
  • Merchandising and Visual Displayintermediate
  • Regulatory Compliance (FDA/Health Standards)intermediate
  • Sales and Performance Analysisintermediate

Required Qualifications

  • 2+ years in retail or department leadership (experience)
  • 1+ year experience in health, beauty, or general merchandise (experience)
  • High school diploma or equivalent (experience)
  • Ability to work flexible hours including evenings and weekends (experience)

Responsibilities

  • Supervise and schedule department associates to ensure adequate coverage and optimal performance
  • Manage inventory ordering, receiving, and stock rotation to maintain product availability and freshness
  • Create engaging merchandise displays to drive sales and enhance customer experience
  • Handle customer interactions, provide product expertise, and resolve issues efficiently
  • Conduct regular audits, monitor sales metrics, and implement strategies to meet departmental goals
  • Ensure adherence to safety protocols, sanitation standards, and company policies

Benefits

  • Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
  • Paid Time Off: Generous PTO, vacation, holidays, and personal days
  • Employee Discount: Significant discounts on Kroger groceries and merchandise
  • 401k: Employer-matched 401(k) retirement savings plan
  • Professional Development: Tuition reimbursement and leadership training programs

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Kroger logo

DRUG-GEN MDSE/DEPT LEADER

Kroger

DRUG-GEN MDSE/DEPT LEADER

full-timePosted: Oct 21, 2025

Job Description

Categories : Retail, Management, Pharmacy, Customer Service

Job Overview

The Drug-Gen MDSE/Dept Leader at Kroger is a pivotal leadership role in the general merchandise and drugstore department, overseeing daily operations, team management, and customer satisfaction in a fast-paced retail environment. This position ensures the department runs smoothly, merchandise is attractively displayed, inventory is managed efficiently, and sales targets are met. As a leader, you will motivate associates, handle customer inquiries, and maintain compliance with health and safety standards specific to over-the-counter drugs, health products, and general merchandise.

Key Responsibilities

  • Lead a team of associates in stocking, merchandising, and selling drug-general products.
  • Monitor inventory levels, place orders, and minimize shrinkage through effective loss prevention practices.
  • Provide exceptional customer service, offering product recommendations and resolving complaints promptly.
  • Ensure department compliance with FDA regulations, store policies, and merchandising standards.
  • Train and develop team members to achieve high performance and foster a positive work culture.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, retail experience, and knowledge of health and beauty products. This role requires excellent communication, problem-solving, and organizational skills to drive department success. Kroger offers opportunities for growth within a supportive retail network.

Why Kroger?

Join a leading grocery retailer committed to community service and employee development. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your contributions matter. Advance your career in retail management with Kroger's proven training programs.

Locations

  • Phoenix, Arizona, United States

Salary

Estimated Salary Rangemedium confidence

47,250 - 71,500 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and Team Managementadvanced
  • Inventory Managementintermediate
  • Customer Service Excellenceadvanced
  • Merchandising and Visual Displayintermediate
  • Regulatory Compliance (FDA/Health Standards)intermediate
  • Sales and Performance Analysisintermediate

Required Qualifications

  • 2+ years in retail or department leadership (experience)
  • 1+ year experience in health, beauty, or general merchandise (experience)
  • High school diploma or equivalent (experience)
  • Ability to work flexible hours including evenings and weekends (experience)

Responsibilities

  • Supervise and schedule department associates to ensure adequate coverage and optimal performance
  • Manage inventory ordering, receiving, and stock rotation to maintain product availability and freshness
  • Create engaging merchandise displays to drive sales and enhance customer experience
  • Handle customer interactions, provide product expertise, and resolve issues efficiently
  • Conduct regular audits, monitor sales metrics, and implement strategies to meet departmental goals
  • Ensure adherence to safety protocols, sanitation standards, and company policies

Benefits

  • Health/Insurance: Comprehensive medical, dental, and vision insurance plans with company contributions
  • Paid Time Off: Generous PTO, vacation, holidays, and personal days
  • Employee Discount: Significant discounts on Kroger groceries and merchandise
  • 401k: Employer-matched 401(k) retirement savings plan
  • Professional Development: Tuition reimbursement and leadership training programs

Target Your Resume for "DRUG-GEN MDSE/DEPT LEADER" , Kroger

Get personalized recommendations to optimize your resume specifically for DRUG-GEN MDSE/DEPT LEADER. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "DRUG-GEN MDSE/DEPT LEADER" , Kroger

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

RetailKrogerRetailManagementPharmacyCustomer Service

Answer 10 quick questions to check your fit for DRUG-GEN MDSE/DEPT LEADER @ Kroger.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.