Categories : Retail, Pharmacy, Customer Service, Leadership

Job Overview

The Drug-Gen Mdse/Lead Clerk position at Kroger is a leadership role within the pharmacy and general merchandise department. This position involves overseeing daily operations, managing inventory, assisting customers with over-the-counter medications and general merchandise, and ensuring compliance with health and safety regulations. As a lead clerk, you will guide a team of clerks, train new hires, and contribute to maintaining a clean, organized, and customer-friendly environment in a high-volume retail pharmacy setting.

Key Responsibilities

• Lead a team of merchandise clerks in stocking shelves, organizing displays, and rotating products to ensure freshness and availability.
• Provide expert customer service by recommending products, answering questions about medications, vitamins, and health supplies.
• Manage inventory levels, conduct stock checks, and place orders to prevent shortages or overstock.
• Ensure all displays and storage areas comply with FDA, state pharmacy board, and Kroger merchandising standards.
• Train and mentor junior staff on best practices for customer interaction, product knowledge, and safety protocols.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, retail experience, and knowledge of pharmacy products. Attention to detail, customer focus, and the ability to multitask in a fast-paced environment are essential. This role requires physical stamina for lifting and stocking, as well as basic computer skills for inventory systems.

Work Environment and Benefits

Work in a dynamic Kroger store environment with opportunities for growth into management roles. Enjoy competitive pay, comprehensive benefits, and employee discounts on groceries and pharmacy items. Join a team committed to community health and exceptional service.

This position plays a vital role in Kroger's commitment to accessible healthcare and merchandise, serving thousands of customers daily while fostering a supportive team atmosphere. With ongoing training and development programs, advance your career in retail pharmacy leadership.