Categories : Retail, Pharmacy, Leadership, Customer Service

Job Overview

The Drug-Gen Mdse/Lead Clerk position at Kroger is a key leadership role within the pharmacy and general merchandise department. This position involves overseeing daily operations, managing inventory, assisting customers with over-the-counter medications and health products, and ensuring compliance with all regulatory standards. As a lead clerk, you will supervise a team of clerks, provide training, and contribute to maintaining a clean, organized, and customer-friendly environment in a high-volume retail setting.

Key Responsibilities

• Lead a team of merchandise clerks in stocking shelves, organizing displays, and rotating products to ensure freshness and availability.
• Assist customers with product selection, providing advice on drugstore items, vitamins, beauty supplies, and general merchandise.
• Manage inventory levels, conduct stock checks, and process orders to prevent shortages or overstock situations.
• Ensure all merchandise complies with FDA regulations, store policies, and safety standards.
• Handle cash transactions, returns, and customer complaints with professionalism and efficiency.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, retail experience, and knowledge of pharmacy products. Excellent communication and customer service skills are essential. This role requires physical stamina for lifting and standing for extended periods, as well as attention to detail for accurate inventory management. Kroger provides ongoing training to support career growth in retail leadership.

Work Environment

Work in a dynamic store environment with opportunities for advancement into management positions. Shifts may include evenings, weekends, and holidays. Join Kroger's team to make a difference in community health and retail excellence.

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