Categories : Retail, Pharmacy, Leadership, Customer Service

Job Overview

The Drug-Gen Mdse/Lead Clerk position at Kroger is a key leadership role within the pharmacy and general merchandise department. This position involves overseeing daily operations, managing inventory, assisting customers with over-the-counter medications and general merchandise, and ensuring compliance with health and safety regulations. As a lead clerk, you will guide a team of clerks, train new hires, and contribute to maintaining a clean, organized, and customer-friendly environment in a high-volume retail setting.

Key Responsibilities

• Supervise merchandise stocking and display in the drug and general merchandise sections.
• Provide expert customer service, recommending products and answering inquiries about medications and health products.
• Manage inventory levels, conduct stock checks, and process orders to prevent shortages or overstock.
• Ensure all products are priced correctly and shelves are rotated according to expiration dates.
• Train and mentor junior clerks on best practices for merchandising and customer interaction.
• Maintain compliance with Kroger's safety protocols, pharmacy regulations, and store policies.
• Handle cash transactions, returns, and exchanges efficiently at the point of sale.
• Collaborate with pharmacy staff and store management to optimize department performance.

Skills and Qualifications

Ideal candidates possess strong leadership abilities, retail experience, and knowledge of health products. This role requires excellent communication, attention to detail, and the ability to thrive in a fast-paced environment. Kroger offers opportunities for growth into higher management positions.

Work Environment

You will work in a dynamic retail store with flexible scheduling, including evenings, weekends, and holidays. This position supports Kroger's commitment to community health and customer satisfaction, providing a rewarding career in retail leadership.