Categories : Retail, Customer Service, Floral

Job Overview

The Floral Clerk position at Kroger is an essential role in our grocery stores, focusing on creating beautiful floral displays, providing expert customer service, and ensuring the floral department operates smoothly. As a Floral Clerk, you will assist customers in selecting the perfect flowers for occasions like birthdays, weddings, anniversaries, and sympathy arrangements. This position requires creativity, attention to detail, and a passion for horticulture to maintain fresh, vibrant products that delight shoppers daily.

Key Responsibilities

• Design and assemble custom floral arrangements, bouquets, and centerpieces based on customer requests.
• Stock and maintain floral displays, ensuring products are fresh, attractively presented, and priced correctly.
• Provide knowledgeable advice on flower care, selection, and seasonal options to enhance customer satisfaction.
• Operate the floral department point-of-sale system, process transactions, and handle cash accurately.
• Order inventory, unload deliveries, and monitor stock levels to prevent shortages or waste.
• Clean and sanitize the floral area, tools, and coolers to uphold food safety and hygiene standards.
• Collaborate with store management and other departments to promote floral products through in-store events and promotions.

Skills and Qualifications

Ideal candidates have basic knowledge of flowers and plants, strong customer service skills, and the ability to work in a fast-paced retail environment. Physical stamina is needed for lifting up to 50 pounds and standing for extended periods. Kroger provides training for those new to floral design.

Work Environment

This role offers a dynamic setting with opportunities to express creativity while contributing to a team-oriented culture. Shifts may include evenings, weekends, and holidays, typical of retail operations. Join Kroger's floral team to bring joy through the beauty of flowers!