Categories : Retail, Management, Customer Service

Job Overview

The Floral/Dept Leader at Kroger is a dynamic leadership role responsible for overseeing the floral department in a high-volume retail environment. This position involves managing daily operations, ensuring exceptional customer service, and driving sales through creative merchandising and team leadership. As a key member of the store's management team, the Floral/Dept Leader collaborates with other department heads to maintain Kroger's commitment to freshness, quality, and customer satisfaction.

Key Responsibilities

• Lead a team of floral associates, providing training, scheduling, and performance feedback.
• Design and execute eye-catching floral displays to boost department sales and enhance store aesthetics.
• Manage inventory, including ordering flowers, plants, and supplies while minimizing waste.
• Ensure compliance with health, safety, and sanitation standards in the department.
• Handle customer consultations for special orders, weddings, and events, delivering personalized service.

Qualifications and Skills

Candidates should have prior retail or floral experience, strong leadership abilities, and a passion for horticulture. Knowledge of floral design trends and POS systems is advantageous. This role requires flexibility for varying shifts, including weekends and holidays, in a fast-paced grocery setting.

Why Join Kroger?

Advance your career with comprehensive training programs, opportunities for promotion, and a supportive work culture. Enjoy competitive pay, comprehensive benefits, and associate discounts on groceries and more. Kroger values diversity and inclusion, fostering an environment where every team member can thrive.

This position offers hands-on experience in retail management with a focus on creativity and customer engagement. With Kroger's extensive network of stores, top performers can pursue paths to higher management roles across various departments.