Categories : Retail, Customer Service, Floral Management

Job Overview

The Floral/Lead Clerk position at Kroger is a key role in our grocery store's floral department. As a Lead Clerk, you will oversee daily operations, ensure exceptional customer service, and maintain the highest standards of floral product quality and presentation. This position requires a passion for flowers, strong leadership abilities, and a commitment to creating beautiful displays that delight our customers. You will collaborate with the floral team to manage inventory, execute merchandising strategies, and drive sales through creative arrangements and promotions.

Key Responsibilities

• Lead a team of floral clerks in daily tasks, providing guidance and training to ensure consistent performance.
• Design and assemble floral arrangements, bouquets, and displays for holidays, events, and everyday sales.
• Manage inventory by ordering supplies, receiving deliveries, and monitoring stock levels to prevent shortages or overstock.
• Provide expert advice to customers on flower care, selection, and custom orders to enhance satisfaction.
• Maintain a clean, organized, and visually appealing floral department in line with Kroger's brand standards.
• Handle cash transactions, process payments, and operate point-of-sale systems accurately.
• Implement safety protocols and ensure compliance with health and sanitation regulations.

Skills and Qualifications

Ideal candidates have prior experience in retail or floral design, with demonstrated leadership skills. Knowledge of plant care, basic botany, and customer service best practices is essential. This role offers opportunities for growth within Kroger's dynamic retail environment.

Why Kroger?

Join a leading retailer committed to associate development, competitive pay, and comprehensive benefits. Enjoy a supportive team culture and the chance to make a difference in your community through stunning floral creations.